1.    07 Aug 2015 #1
    Join Date : Aug 2015
    New Jersey
    Posts : 1
    Windows 10

    ATI Sapphire X1950 Pro Dual Monitor Card - Sees only one

    I have two HP 2009 Series Wide LCD Monitors which worked perfectly driven by the ATI Sapphire X1950 Pro video card with Windows 7 OS. I upgraded to 10 and now the system see both monitors as the same. In other words both monitors show the same screen.

    I have gone to the Display Settings and only one monitor is shown no matter what I do. Two monitors plugged in to one dual support video card but only one monitor seems to show. When I identify the number 1 comes up on both monitors. I have uninstalled both monitors one at a time. I have uninstalled both at the same time. I have tried to upgrade the drivers. I have switched the DVI plugs on my computer. Nothing I have done seems to work. Both show the following in the Driver File Details:


    In Device Manger I see both monitors (HP 2009 Series Wide LCD Monitors) listed under Monitors with one having a Triangle symbol with an "!" in the middle.

    When I try to update the monitor with the symbol I get the message:

    "Windows is unable to install your HP 2009 Series Wide LCD Monitor"
    "windows could not find the driver software for your device"
    "If you know the manufacture for your device, you can visit its web site and check the support for driver software."

    I tried to find the most recent driver software but have not yet found any updates.

    How can I get Windows 10 to recognize I have two monitors?
      My System SpecsSystem Spec

  2.    07 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 40
    Win 10

    Make sure that the settings are not set to duplicate these displays and see what happens. How did you get Win10 to see the video card since it is not supported by Win10?
      My System SpecsSystem Spec

  3.    08 Aug 2015 #3
    Join Date : Oct 2014
    Posts : 826
    Windows 8.1, Win10Pro

    Quote Originally Posted by Madness10 View Post
    Make sure that the settings are not set to duplicate these displays and see what happens.
    OP already said they did that and only one screen shows.
    How did you get Win10 to see the video card since it is not supported by Win10?
    Probably because MS installs a Basic Display Adaptor default driver that works on most video cards.

    To the OP: The latest drivers produce for the X1900 series from AMD were for Vista. Go to the link, use the pulldowns to select Desktop Graphics --> Radeon X series --> Radeon X1xxx Series -- then Vista 32-bit or 64-bit. Then, after you have downloaded them, install using Vista compatibility mode. Link: http://support.amd.com/en-us/download
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Dual monitor wallpaper settings. Want them to be the same.
I've got a dual monitor PC running the now released windows 10. Everything about it went very smoothly, right up until I tried to change the background. At first both screens had the same image (that cool windows 10 logo with light beams picture)....
Blurry Screen Windows 10 (Dual monitor)
Hello everyone, I just updated to Windows 10 and already having problems. I have a dual monitor setup and back on windows 8, both monitors had a good display. Now on windows 10, my main monitor has a blurry or less quality compared to my second...
General Support
Dual monitor - Create independent screens.
{Taskbar 1} {Taskbar 2} I want to have it so if I open Chrome is Taskbar 1, it'll open on Monitor 1... and same with Taskbar 2 on Monitor 2. Right now, they all open on Monitor 2 (primary). Any ideas how to make it if I click on an icon on T1...
General Support
Dual Monitor Problem
Overall I'm delighted with Windows 10 but I have one relatively minor problem with my dual monitors. The taskbar on the second monitor won't auto-hide. It just sits there. Any suggestions?
Drivers and Hardware
Windows only sees 8GB but CPUZ sees 12GB
Hi all, I've recently upgraded to w10 but weirdly now windows only sees 8GB. When I had w8 it saw all 12GB of ram but now only 8GB. I've checked CPUZ and it can see the 12GB fine but windows still only sees 8GB (and not '8GB usable', it...
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:24.
Find Us
Twitter Facebook Google+

Windows 10 Forums