Black Screen intel hd 300 graphics

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  1. Posts : 3
    windows 10
       #1

    Black Screen intel hd 300 graphics


    Medion Akoya i3 laptop with Intel hd 300hd graphics. Four installs later after encountering a black screen from 30% install, I found that windows 10 is fully installing but display only outputting to hdmi port. I have no bios setting to change this and if i delete my intel driver my laptop display works. I have searched for updated windows 10 driver to no avail and have downloaded intel update utility 2.2 and it says no available drivers. Any one else encountered this or know a fix? The display setting only show my hdtv with the hd display driver installed and can not detect any other display.
      My Computer


  2. Posts : 5
    Windows 10
       #2

    zakyrak said:
    Medion Akoya i3 laptop with Intel hd 300hd graphics. Four installs later after encountering a black screen from 30% install, I found that windows 10 is fully installing but display only outputting to hdmi port. I have no bios setting to change this and if i delete my intel driver my laptop display works. I have searched for updated windows 10 driver to no avail and have downloaded intel update utility 2.2 and it says no available drivers. Any one else encountered this or know a fix? The display setting only show my hdtv with the hd display driver installed and can not detect any other display.
    Hi Zakyrak
    Had the same problems as you with a Medion E6221 laptop i3 with Intel HD 3000 graphics. I did a lot of playing around after getting a black screen, eventually found that pressing power button twice brought the screen up. Googling around it seem that if you put the laptop in hibernate mode (press one) or by shutting screen down and then waking up (press 2) the screen will work. Meantime the VGA output is fine! This is an Intel issue and of interest the same thing happens with Windows 8 (I did say that I had done a lot of playing). Have to use this fix until Intel comes up with a fix.
    Kind Regards
      My Computer


  3. Posts : 609
    W10
       #3

    I don't know, if Medion has somehow modified the graphics card, but I am using an HD 3000 card myself and it is working correctly.

    Updated drivers are available on the Intel website here:
    32 bit: Intel Download Center
    64 bit: Intel Download Center

    With these drivers, version x.x.4229, things are working correctly for me.
      My Computer


  4. Posts : 5
    Windows 10
       #4

    Joergi said:
    I don't know, if Medion has somehow modified the graphics card, but I am using an HD 3000 card myself and it is working correctly.

    Updated drivers are available on the Intel website here:
    32 bit: Intel Download Center
    64 bit: Intel Download Center

    With these drivers, version x.x.4229, things are working correctly for me.
    Hi
    These are for 7 / 8 - no drivers yet for Windows 10 - unfortunately didn't work for me when I tried them earlier.

    Thanks though
      My Computer


  5. Posts : 609
    W10
       #5

    yelnats16 said:
    These are for 7 / 8 - no drivers yet for Windows 10 - unfortunately didn't work for me when I tried them earlier.
    What do you mean with "didn't work"? These drivers are working without problems for me.
      My Computer


  6. Posts : 5
    Windows 10
       #6

    Joergi said:
    What do you mean with "didn't work"? These drivers are working without problems for me.
    Sorry to be unclear - with a Windows 10 installation via the MS in place upgrade from Windows 7 I was left with the Black Screen issue that Zakyrak sarted the thread with. It required the hibernate / wake up process to make the screen work. By the time I had worked this out I had done a recovery from the partition back to factory Windows 7. All worked perfectly, then tried Windows 8 and I seemed to have the black screen issue back though I found the double press of the start button "fix" at this time before researching on the internet to find I was not alone and the hibernate / wake up fix.
    With regards to the link you sent
    ile name: win32_152824.exe Version: 15.28.24.4229 (Latest)

    Date: 06/05/2015

    Size: 96.84 MB

    Language: Multi language

    Operating Systems: Windows 7, 32-bit*, Windows 8, 32-bit*, Windows 8.1, 32-bit*

    This was issued months before the release of Windows 10 and does not apply to this and as such if you try it makes no difference to the black screen on start up.
    Hope that this gives a more complete response.
    If you have a fix I will be grateful to hear from you, I do believe it is for the HD3000 as there are drivers for HD4000 and above.
    Kind regards
      My Computer


  7. Posts : 3
    windows 10
    Thread Starter
       #7

    yelnats16 said:
    Hi Zakyrak
    Had the same problems as you with a Medion E6221 laptop i3 with Intel HD 3000 graphics. I did a lot of playing around after getting a black screen, eventually found that pressing power button twice brought the screen up. Googling around it seem that if you put the laptop in hibernate mode (press one) or by shutting screen down and then waking up (press 2) the screen will work. Meantime the VGA output is fine! This is an Intel issue and of interest the same thing happens with Windows 8 (I did say that I had done a lot of playing). Have to use this fix until Intel comes up with a fix.
    Kind Regards
    HI yelnats,
    I have since resolved this issue with a bios upgrade and now find everything running fine. It was because I had another laptop with hd3000 graphics with windows 10 that was working, that investigated further. The bios update does not initially show up when you go to medion website so after much frustration I searched manually and found a bios update. Everything has been fine since
    rakyzak
      My Computer


  8. Posts : 5
    Windows 10
       #8

    zakyrak said:
    HI yelnats,
    I have since resolved this issue with a bios upgrade and now find everything running fine. It was because I had another laptop with hd3000 graphics with windows 10 that was working, that investigated further. The bios update does not initially show up when you go to medion website so after much frustration I searched manually and found a bios update. Everything has been fine since
    rakyzak
    Hi thanks for that - I think I am already on the latest BIOS - do you have the number of yours or the BIOS file name so that I can check. Not immediate as the laptop is now with my daughter.
    Thanks
      My Computer


  9. Posts : 1
    Windows 7 Premium Home Edition 64bit
       #9

    Pressing 2x the POWER button on my laptop does not help. Any other suggestions?

    Compaq Presario CQ57 Refurbished
    Windows 7 Premium Home Edition 64bit
    16GB RAM
    Intel i3 Processor
    Intel HD Graphics Family driver (also tried Intel HD 3000 driver)
      My Computer


  10. Posts : 15,622
    19043.1237
       #10

    You will have more response at this forum... Windows 7 Help Forums
      My Computer


 

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