Can't play mp3 music

mp3's play no problem here.

Try the free Foobar program. http://www.foobar2000.org/

Maybe whatever Audio Driver you are using needs to be updated or is corrupt. Please fill out your system specs.

Check audio drivers and codecs

hlesley said:

I upgraded from 10166 to 10240. I can't play mp3 files on windows media player, vlan media player, or anything else. They played fine on other builds. Is there a way to play them now?

Did you try turning it off and on again??
Worked for me :)

Dear hlesley.

Copy/paste this post in a Wordpad file because if you're trying everything out from it - and I'm just listing all the possibilities I know - you'll have to restart Windows and this is the easiest way to re-find this list.

And for starters - and no, this is NOT SPAM and I am NOTHING TO DO with this site, I'm just trying to help someone - try the codecs HERE...

Media Player Codec Pack 4.5.8 Download | TechSpot

Once you've installed them, restart the computer and see if MP3s play then - the above is a bunch of CODECS (CODE DECoders) that cover just about everything playable in Windows.

If not - and the next thing is what cured a similar prob. I had - download AUDACITY and see if they play in that. If you see the wiggly waveform you know the files are being decoded by WINDOWS - which is why I said AUDACITY, so you can see if Windows is reading the things - you're just using the wrong output format. For me - and I THINK this depends on soundcards'n'speakers a bit, what worked is WASAPI. On the left of the little speaker in Audacity, above the waveform directly, is a box with a drop-down arrowhead that lets you choose from a list of output types. Try 'em all. One should work. If one does, you'll know which one you have to output data to from Groove Music and everything else. (And it'll show that Windows 10 can actually read the files - I too was beginning to doubt that at one point!)

If Audacity's chugging along but you can't hear anything - even though this sounds dumbass - right-click on the speaker icon in the black bar at the bottom of the screen and make sure nothing's muted. Or turned down. Right-click on it again (if you've gone out of it after making sure nothing's turned down) and choose "Open Sound Settings." If you can hear stuff in Audacity, make sure the output there's set to the same thing.) Once you've done that, if there's still no sound, try different soundcard sockets for your speaker jack. O.K. "It's gotta be this one. Was this one in Windows XP, 7, 8...." Yup, but we're eliminating dumbassednesses here! If that doesn't work, chuck the computer out the window.... NO!!

Click on the magnifying glass next to the WINDOWS logo bottom right of black bar and type in "Services.MSC". Clicking on what it finds'll bring up a massive long list of all the internal services running in Windows. I know you maybe hearing other stuff but just check that anything to do with Windows Media Player, Windows Sound etc. is running. If it's not, right-click it and you'll find a startup option. Go for Automatic, as that should mean they'll start with Windows.

Now go to Task Manager (CTRL-SHIFT-ESC) and go to the Startup column in Task Manager (used to be in MS-Config but for some unearthly reason they moved it!) Make sure anything that says 'Microsoft' or 'Windows' is started up.

Now restart Windows.

SOMETHING should've worked along the way. If NOT - and you've installed the CODEC pack I mentioned - if you haven't, you'll have to restart Windows again after installing it - try installing ASIO 4 All. It's a freeware program that activates/uses Windows' backup sound system, ASIO. (All Sounds Input/Output, from memory.) Problem with ASIO - which is why WASAPI got invented, pretty sure on this - is it's exclusive. You can only hear one thing at a time with it. So - for instance - if you're learning how to use your Magic Synth. VST while using it you can hear the VST but not the YouTube tutorial. That's why I stopped using anything that had to use ASIO - too frustrating (OK, there's gotta be a way around that one but I don't know it!)

That's about all I can tell you. Hope something helps!

Yours respectfully

Chris. (MODS, I know I've mentioned external sites/software, I am NOT trying to SPAM, just to say where useful free software can be found to help this user's problem.)

ulrichburke said:

Dear hlesley....

And for starters - and no, this is NOT SPAM and I am NOTHING TO DO with this site, I'm just trying to help someone - try the codecs HERE...

Umm... it's been 7 years since the OP first posted about the MP3 issue he/she was having. They must have been using the original Windows 10 Pro v1507 at that time.

Sorry all, didn't notice dates, just read they were having problems playing sounds and wanted to help out.

Sorry I messed up - but what I put worked for me (eventually! I discovered it was output to WASAPI I needed, then I got something called High Definition Audio Codec that seems to work even better but I'm not sure if it's just to do with my soundcard or not, that's why I didn't suggest it. It's by a firm called Realtec and I thought if I suggested it, it might be thought of as SPAM because it's for a paid-for company, not a freebie.)

But before I got that, going through the above process of elimination worked for me.

I've got Asperger's. Don't always notice stuff. Sorry I messed up.

Yours respectfully

Chris.