x570 + ryzen 3600, shuts down instead of sleep


  1. Posts : 34
    Windows 10
       #1

    x570 + ryzen 3600, shuts down instead of sleep


    I discovered this problem with my new system. When i put the computer to sleep, he properly goes to sleep. Then when i press mouse button to wake it up, it wakes but it does not resume windows where i left it, instead its like normal boot.

    In the event viewer i got only this message.

    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." I looked into MB bios but there is noting that is connected to sleep mode that i could find.

    I'm using x570 gigabyte auros elite MB and ryzen 3600 cpu, with all the latest ryzen power plan and chipset drivers.

    Any clues of what exactly is going on and how to fix this?
      My Computer


  2. Posts : 9,788
    Mac OS Catalina
       #2

    If you wish to have it resume where you left it, you need to use Hibernate mode. If the power is interrupted at any time, the computer will have to boot up from a cold boot, even in sleep mode.
      My Computer


  3. Posts : 34
    Windows 10
    Thread Starter
       #3

    bro67 said:
    If you wish to have it resume where you left it, you need to use Hibernate mode. If the power is interrupted at any time, the computer will have to boot up from a cold boot, even in sleep mode.
    Thank you for your replay, but its not power interrupted, and no you don't need hibernate mode, sleep mode does the same as hibernate but instead of saving to hard disk, its saving the data to the RAM.
      My Computer


  4. Posts : 9,788
    Mac OS Catalina
       #4
      My Computer


  5. Posts : 34
    Windows 10
    Thread Starter
       #5

    I don't see how this is relevant to the topic.
      My Computer


  6. Posts : 3
    windows10
       #6

    I have the same issue.
    when I make my pc sleep, and power-up, it doesn't show up bios.
    Then power off my pc and power up right away.
    It starts up in the state before entering sleep mode.

    I'm using X570 AORUS ELITE (rev. 1.0).
      My Computer


  7. Posts : 34
    Windows 10
    Thread Starter
       #7

    chrom said:
    I have the same issue.
    when I make my pc sleep, and power-up, it doesn't show up bios.
    Then power off my pc and power up right away.
    It starts up in the state before entering sleep mode.

    mystery
    Its an motherboard issue, i have contacted Gigabyte about it, this is what they said.

    We thank you for this valuable piece of information, we will convey further to our software development team, in order for them to take a closer look at this issue and come up with a fix for it.
      My Computer


  8. Posts : 3
    windows10
       #8

    Thank you for your quick reply.
    I'll contact to GIGABYTE support.
    I'm waiting new bios!
      My Computer


  9. Posts : 3
    windows10
       #9

    I changed my graphic card to nvidia one, it works fine.
    My pc can sleep, and wakeup with no problem.
      My Computer


  10. Posts : 34
    Windows 10
    Thread Starter
       #10

    chrom said:
    I changed my graphic card to nvidia one, it works fine.
    My pc can sleep, and wakeup with no problem.
    My GPU is Nvidia, and i have the problem, GPU brand its not the issue here.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 14:53.
Find Us




Windows 10 Forums