What's the problem with accounts when upgrading to Win10?

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  1. Posts : 167
       #1

    What's the problem with accounts when upgrading to Win10?


    In the past I've done a 'keep nothing' upgrade to Win10 and it was smooth sailing.
    I had the error once before and my solution was to do the upgrade by keeping my files and folders instead.
    Now? I get account issues every time I try to upgrade to Win10, no matter if I'm using the normal Build 7400 that you get on Win8's Windows Update; or an iso straight to the recent Build 10130.

    The Error:
    - Installed Win10 Build 7400 on top of Win8.0.
    After you log-in with your Microsoft Account, it k ept restarting that part a few times, so eventually I ended-up with both a Local Account and my Microsoft Account. When I was configuring the upgrade to Win10 Build 7400, I did it specifically keeping 'Nothing'.
    I'm concerned that my Microsoft Account's user account profile under C:\Users has the name C:\Users\ksdix. It's never been "ksdix" before, usually it's C:\Users\karl. The name of the user folder in the file explorer navigation pane is the usual "Karl Dixon". I wonder if this is something that could cause file/settings permission/access problems later-on, and if it's related to the hiccup during the re-upgrade to 7400 where I ended-up with an MS account and a Local Account.
    At this rate I'm going to have to do a new re-upgrade, keeping my files and settings, just so that I don't have account issues. That's rediculous.

    Anyone know what's happening here?
      My Computer


  2. Posts : 167
    Thread Starter
       #2

    Sigh...

    Did an update to 10130 iso using 'keep files and settings'.
    Got through it all to the log-in screen "Welcome Back, Karl!"
    Couldn't press the account name in order to log in.
    Tried pressing the Next button, and it got stuck.
    The button looked like it was pressed-down, the mouse cursor had an activity wheel, but it never went-on.
    Tried pressing again on the already-pressed-down Next button, the screen went black and the the machine rebooted.
    Absolute shit-show, MS.
      My Computer


  3. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #3

    Karl,

    It's great that you're testing these scenarios - make sure you're feeding the information back to MS.

    They're (MS) is working through the account issues - I've seen most of those that you posted, even on a clean install.

    The latest issue I came across made me laugh. I have two sign-in accounts set up, one Local account, and one MS account. When I looked at Settings, the Local account offered the opportunity to change to a Local account, and yep .... the MS account offered me the opportunity to change to a MS account.

    What's the problem with accounts when upgrading to Win10?-acctsigninlocalchgtolocal.png What's the problem with accounts when upgrading to Win10?-acctsigninmsachgtomsa.png

    All you can do at this point is find humor in some of these issues.
      My Computer


  4. Posts : 167
    Thread Starter
       #4

    Thanks. Glad to see the Local vs MS Account thing isn't just happening to me.

    See the annoying thing is, like I've said before, I've done the upgrade to Win10 previously with no problems whatsoever. That's both 'keep nothing' upgrades and 'keep files/settings' upgrades.

    Even the first bit early last night, where I managed to get onto Win10 build 10130 by upgrading with a keep nothing, but this gave me the the messed-up situation of a Local and an MS Account, at least I was able to get onto Win10 in some form. Since then though, I blew away Win10 and tried to go from vanilla Win8 straight-up to a Build 10130 iso whilst keeping files, and it wouldn't let me progress past the ''Welcome Back!'' screen. So one moment I can get to Win10 in a messed-up state, the next I can't even get into Win10, as it freezes-up.

    The only thing I can think of is maybe I've just screwed-up my partitions too much by upgrading/resetting/re-upgrading? The only reason I bring this up is that my recovery usb drive wud not work at all (says it couldn't be used for resetting the pc), and i had to use diskpart in cmd to blowaway the entire partitions before it would properly use the recovery media.


    At this very second I am taking the excruciating process of upgrading to Win8.1, then I'm going to try to ugrade to 7400 through Windows Update and hope that it works that way.
      My Computer


  5. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #5

    I'm beginning to question the 100 MB System Reserve partition. It was sufficient to Win7 and Win8, but a few members, including me, ran into some issue or other that was 'resolved' by increasing the System Reserve part to 450 MB.

    I don't know how savvy you are with things of this nature, and I don't know enough about your machine to even begin to offer advice.

    I'll check back and see how you make out doing what you already started. If after that, you think you might want to play around with the System Reserve and if you need help - I'll be glad to offer what I can.

    Bill
    .
      My Computer


  6. Posts : 167
    Thread Starter
       #6

    Ok, so I'm finally updated on Win8.1. Have the upgrade to Win10 flag in my notification tray and have re-reserved my copy... and Windows Update isn't pushing me the 7400 build like it did previously.

    So my options are to use the 7400 iso I downloaded from the Windows Insider's page in the past (which is now replaced by an 10130 iso), or use the newer iso to build 10130. What a waste of my time! I could have used an iso to manually upgrade this morning when I got back onto vanilla Win8, FFS!

    If MS are pointing Insiders to download 10130 iso on the Insiders page, I guess I should try upgrading using that iso, instead of the older 4700. Since this morning was the only time I've ever gotten the 'next button freezes-up' error, I'm going to try a 'keep files/settings' upgrade to 10130 iso and hope for the best.
      My Computer


  7. Posts : 1,937
    win 10 Insider
       #7

    @Slartybart - my recovery partition is 450MB so that must have been done by a win 10 update.
      My Computers


  8. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #8

    ksdixon said:
    Ok, so I'm finally updated on Win8.1. Have the upgrade to Win10 flag in my notification tray and have re-reserved my copy... and Windows Update isn't pushing me the 7400 build like it did previously.

    So my options are to use the 7400 iso I downloaded from the Windows Insider's page in the past (which is now replaced by an 10130 iso), or use the newer iso to build 10130. What a waste of my time! I could have used an iso to manually upgrade this morning when I got back onto vanilla Win8, FFS!

    If MS are pointing Insiders to download 10130 iso on the Insiders page, I guess I should try upgrading using that iso, instead of the older 4700. Since this morning was the only time I've ever gotten the 'next button freezes-up' error, I'm going to try a 'keep files/settings' upgrade to 10130 iso and hope for the best.
    Definitely go with 10.0.130



    linw said:
    @Slartybart - my recovery partition is 450MB so that must have been done by a win 10 update.
    The disk schema is different for MBR/BIOS and GPT/UEFI installs.

    Is your firmware BIOS or UEFI?

    Technet info on disk schema:
    UEFI
    What's the problem with accounts when upgrading to Win10?-ic577711.jpg

    BIOS
    What's the problem with accounts when upgrading to Win10?-ic577722.jpg

    To avoid the four-partition limit on BIOS-based systems, we recommend adding the Windows RE tools image onto the system partition.

    The minimum size of this combined partition is 350 MB.
    Note: The minimum size on the BIOS configuration page is for a combined WinRE & System partition. The document was obviously updated after Win7 since the Win7 install (and Win8 install for that matter) creates a 100 MB System part on MBR initialized disks. I don't have a UEFI based machine, so I don't have first hand experience with it and rely solely on the documentation.
      My Computer


  9. Posts : 167
    Thread Starter
       #9

    Updates:

    - Back on 10130, did a 'keep files/settings' upgrade.
    - After reaching the 'Welcome Back!' page, the Next button worked this time.
    - Run through the usual 'express settings/customize settings' setup.

    - I'm very worried that someone who considers themself to be tech savvy, and who'd previously done the update numerous times flawlessly, had so much trouble. Regular people are going to be calling for MS's blood if they encounter problems.
    Last edited by ksdixon; 18 Jun 2015 at 19:42.
      My Computer


  10. Posts : 1,937
    win 10 Insider
       #10

    @Slarty - mine is a UEFI system and I have two partitions, system and recovery. (Actually, I lie - there is a 1MB unallocated space at the right end!
      My Computers


 

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