1. Joined : Nov 2016
    Posts : 1
    windows 10
       1 Week Ago #1

    Laptop crashes on saving or uploading files


    hi everyone,

    My laptop got some weird problems.
    At all started a few days before ( it worked fine before)
    I tried to save a simple document in Microsoft Word but the program crashed thought that could happen ones tried it again and it crashed again.
    Then i tried to upload a file in an email with my gmail account in google chrome. Chrome crashed too right away when pressing the add file button. So the problem is that i cant save any file or upload them anymore..
    Does anyone know what could help me?

    Rick
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 132
    windows 10
       1 Week Ago #2

    Uninstall Rapport and make sure there are no traces of it left on laptop.
      My System SpecsSystem Spec


 


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