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  1.    2 Weeks Ago #11

    mrgeek said: View Post
    You have exactly the issue in part 3 of this thread (applies to Wi10 too). -
    http://www.dell.com/support/article/...soft_Windows_8

    You may be able to do Method 1, Automatic Repair, by powering on, power off immediately after screen begins to light up. Repeat 3 times and see if Auto Repair initiates itself.
    If you can't access the Troubleshoot/Advanced options screen from my post from an F11 startup, then you may need to make a repair disc on another computer to get to a command prompt. Then follow Method 2 to repair your boot files.

    Finally got the BIOS back by opening the box and moving the default PW switch from on to off, then back on.
    Once in the BIOS the DVD was not listed. Got out an old external DVD and it worked.
    I'm doing a restore now. Thanks for all your effort. dlw
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 399
    Windows 10 Home
       2 Weeks Ago #12

    Good workaround. So, DVD not recognized was why the restore disk didn't work like before ? If this fixes, please mark topic as solved so others may find. Black screen boot is one of the more common issues with varied solutions. I would not have thought this one to be high on the list. Cheers
      My System SpecsSystem Spec


 
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