New
#1
ACER Laptop will not boot up after factory reset
I do not know what has happened. I was resetting my laptop with a factory reset and the installation was stuck at 10% for over 24 hours. I forced a restart and now I get the following error:
The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click "OK" to restart the computer, and then restart the installation.
However when I click ok to restart it just pops up again. This pops up before I have the chance to enter the BIOS and before I have the change to enter the boot menu. The only this I can do is acssess CMD by pressing shift F10.
I have try this: Guide: How to install Windows 10 from a USB drive
as well forcing a restart with:
shutdown.exe /r /o
I was hoping the boot menu would come up when I used that last command however it doesn't.
I am at a lost. Can someone please help me?