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  1. Joined : May 2016
    Posts : 524
    Windows 10
       2 Weeks Ago #1

    Explorer Search keeps Crashing


    Hi,
    In File Explorer, if I type in search field the word "trad" the Explorer Crashes after few seconds of searching and all the Desktop crashes too and resets.

    Instead, if I type only the first 3 letters ("tra") it does work, no crash.

    What is that?
      My System SpecsSystem Spec


  2. Joined : Jan 2015
    UK, Midlands
    Posts : 6,218
    Win 10 Pro (1607)
       2 Weeks Ago #2

    Hi, You may have some file corruption/disk problem.

    Suggest you try changing your search range (where you are searching). If you have disk problems, you may be able to find out in which folder this is failing.

    And of course run this:
    From an admin command prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Make sure the result is clear or fixed- else do not proceed.
    Post back the result, which you can get after a restart as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

    You may also like to run Crystal Diskinfo (free) to check your SMART parameters.

    Reference your very recent post here:
    Event ID 7 - Harddisk has a Bad Block - Windows 10 Forums

    You can also try Macrorit Diskscanner (free)
      My System SpecsSystem Spec


  3. Joined : May 2016
    Posts : 524
    Windows 10
       2 Weeks Ago #3

    Hi dalchina,
    Thank you.

    I did run CHKDSK and no Bad Errors or any other error at all.
    I restored 1607.351 Image and problem persists.

    It is very curious that searching for "tra" is going well, but adding the letter "d" to the search it crashes.
    I am not seeing any relationship to anything else than a "poor" Windows.
      My System SpecsSystem Spec


  4. Joined : Jan 2015
    UK, Midlands
    Posts : 6,218
    Win 10 Pro (1607)
       2 Weeks Ago #4

    Try the other things I mentioned. Note overlaps with your bad block post.

    Search Index - Rebuild in Windows 10 - Windows 10 Forums

    You may be indexing an area without appropriate permissions.

    Try noting the areas you are currently indexing (Control Panel, Indexing Options), resetting that to default, rebuilding the index, and trying again with tra/trad.

    Then try selectively adding a bit more (assuming what you are currently indexing is different to default) and repeating that.

    Repeat until search fails. This should give you a clue as to what is indexed that is causing a problem, assuming that's what it is.

    You will have to do some diagnosis yourself. 'tra' is ok on mine.
      My System SpecsSystem Spec


  5. Joined : May 2016
    Posts : 524
    Windows 10
       2 Weeks Ago #5

    Thank you dalchina,
    I will "investigate" that with Indexes.

    "tra" is OK, the search completes successfully. But "trad" fails just after 10s or so.
      My System SpecsSystem Spec


  6. Joined : May 2016
    Posts : 524
    Windows 10
       2 Weeks Ago #6

    OK , I did rebuilb the Index, did not help.

    I did test it on Partition C / D /F and there is no problem, it is working, only on my last partition G is crashing. This partition is about 500GB, while the others are much smaller, the biggest is 220GB.
    Is there a relation ship?
      My System SpecsSystem Spec


  7. Joined : Jan 2015
    UK, Midlands
    Posts : 6,218
    Win 10 Pro (1607)
       2 Weeks Ago #7

    Simply restrict what's indexed until you can identify what's tripping explorer up.

    E.g. if you have folders A, B, C, D on drive G, index only A, try it. If ok try B and so on.

    Or if you're really lucky, search only A, then search only B..
    It depends if it's the presence of sthg in the index that's the problem, or where you search that's the problem.
      My System SpecsSystem Spec


  8. Joined : May 2016
    Posts : 524
    Windows 10
       2 Weeks Ago #8

    Hi dalchina,
    I have not anything Indexed on Partitions D/F/G. The indexing is setup for minimal and on Partition C.
    Still, I do not understand or what it has to do with Indexing, when with 3 letters it works and with 4 letters it crashes.
    Any way I am running CHKDSK /R on partition G , it will take several hours until it finish.


    EDIT: CHKDSK /R just finished, no errors found. Tested again the Search it crashed, no change.
    Any Ideas?
    Last edited by Adalwar; 2 Weeks Ago at 08:36.
      My System SpecsSystem Spec


  9. Joined : May 2016
    Posts : 524
    Windows 10
       2 Weeks Ago #9

    I have been looking in Event Viewer and the Crash of Explorer is also logged
    Seems that MSVCR90.Dll is faulty
    Attached Thumbnails Attached Thumbnails explorer crash.jpg  
      My System SpecsSystem Spec


  10. Joined : Jan 2015
    UK, Midlands
    Posts : 6,218
    Win 10 Pro (1607)
       2 Weeks Ago #10

    Hi I was going to ask if you'd checked the crash report...

    Ok, since chkdsk ran ok, from an elevated command prompt run
    sfc /scannow
    This will take some time (and may fail).
      My System SpecsSystem Spec


 
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