1. Joined : Nov 2016
    Posts : 3
    Windows 10
       3 Weeks Ago #1

    Windows 10 boot up stuck?


    I have a HP dv6 6135dx and I recently just installed Windows 10 on it and it won't boot up, it stays on the windows logo with the dots. I've tired doing a clean but it gets stuck on the windows logo. I've also put the same drive in another laptop and it boots up straight away. Any ideas why this is happening?
      My System SpecsSystem Spec


  2. Joined : Aug 2016
    Posts : 270
    Windows 10 Home
       3 Weeks Ago #2

    Kalaberry2100,

    Welcome to the Forum!

    Please try shutting down the computer pressing the Power button. You may have to press it for 15-20 seconds until it eventually shuts down.

    Now, press the Power button to turn on the PC, and, just as Windows starts to load (round dots rotating), press and hold the power button down until it turns off.

    Repeat the same actions two more times, and, on the third (sometimes fourth) try, instead of the round dots, the PC should boot into recovery mode trying to do a fix. This usually fails, and then you are given recovery/repair options in the Windows Recovery Environment.

    In the Windows Recovery Environment, on the Choose an option screen, click: Troubleshoot > next window click: Advanced Options, and at the next window click: Automatic Repair (Fix problems that keep Windows from loading.)

    Give it a whirl and let us know what develops.

    It may be that you have a Video card issue. That is another story...
      My System SpecsSystem Spec


 


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