1. Join Date : May 2016
    Posts : 4
    Windows 10 HP
       3 Weeks Ago #1

    Windows boots to black screen, no cursor


    Windows 10 Prof x64 Sager Laptop, i7 NVidia 980M<br /><br />

    This morning I resumed my computer back from sleep and different programs started hanging. So, I decided to restart. I restarted my computer and it stayed on the restart screen for ages, like 30 minutes. So I hard shut down the computer and rebooted.

    I decided to reboot to see if the reboot changed anything. Nothing, reboot hang. Tried disconnecting all my peripherals in case a driver was hanging, still no luck, reboot hangs.

    So I loaded the WindowsPE bootable USB rescue disck and tried running SFC /scannow, checkdisk, and oher utilities, no errors.

    I tried editing the the boot files using a BCD utilty to go to Safe Mode with networking as well as tried using some of the Windows repair utilities included. And now my computer boots, or I think it boots and stays with a blank screen. I've tried connecting a monitor and no luck.

    I made a full Windows 10 boot drive so the I could launch the Repair Environment, but somehow my boot is stuck in a hibernate mode When I hard shut down the device by holding the power button, and turn it back on all it will do is resume from Hibernate, so I am unable to boot from the Windows 10 flash drive.

    I can turn the computer on, and then I see "Safe Mode" blink a couple times, and then it sits at a black screen. When I press the power button, the computer sleeps, and then I turn it back and it resumes from hibernation. When I hold the power button down, it turns off, and then the same thing happens, resume from hibernation.

    I need help, in over my head a bit.

    Any advice?

    UPDATE: I was able to get rid of the hibernation by interrupting the hibernation at the right time with a hard power down. I'm now able to boot from USB. The startup repair said it was unsuccessful, or so it says, the Startup Repair report comes back 100% clean with all tests "Completed Successfully" with an Error Code of "0x0", which I'm assuming means null.

    Now when I try to boot, it ultimately boots I guess and then the "SAFE MODE" tags appear in each corner every minute or so, but the screen remains black.
      My System SpecsSystem Spec


  2. Join Date : Jan 2015
    Posts : 242
    os
       3 Weeks Ago #2

    Do you have installation media?
    How are you posting this?
    Any issues with a clean installation?
      My System SpecsSystem Spec


  3. Join Date : May 2016
    Posts : 4
    Windows 10 HP
       3 Weeks Ago #3

    From my phone. I do have the media, at this point clean install is not on my radar if at all possible
      My System SpecsSystem Spec


 


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