Windows 10 Freezes While Installing Updates; Always Have to Reset PC

Page 1 of 3 123 LastLast

  1. Posts : 18
    Windows 10
       #1

    Windows 10 Freezes While Installing Updates; Always Have to Reset PC


    Whenever I try to install updates on Windows 10, it freezes on shut down and when I try to start my PC again, I can't get to the login screen before it freezes. I've had to rest my PC 3 times now because of this. I'm not sure what the problem is or if it's something wrong with something in my PC such as the RAM, hard drive, or something else. If anyone has any ideas it would be greatly appreactied.

    Thanks
      My Computer


  2. Posts : 579
    Windows 10 Home
       #2

    21brad17,

    Please type the following into the search box in the lower left of the TaskBar:
    winver
    Double click the winver result at the top of the search.
    What is the Version and OS Build showing for Windows 10?

    Also, try doing the following:

    Run Windows 10 Troubleshooter
    Press Windows + X and select: Control Panel
    In the CP search box, type: Troubleshooter
    In the window that appears, click the title: Troubleshooting
    Under System and Security, click: Fix problems with Windows Updates

    Also, have you tried a Startup Repair?
    Last edited by cottonball; 09 Nov 2016 at 00:05.
      My Computer


  3. Posts : 18
    Windows 10
    Thread Starter
       #3

    My Windows version is Version 1607 (OS Build 14393.0)

    I tried the troubleshooter and it fixed the issue of "Service registration is missing or corrupt".

    I also did try startup repair when it wasn't starting and it did not work.

    Would that fix potentially be the problem?
      My Computer


  4. Posts : 18
    Windows 10
    Thread Starter
       #4

    The thing is every time I run the troubleshooter it fixes the same thing each time.
      My Computer


  5. Posts : 18
    Windows 10
    Thread Starter
       #5

    I ran sfc /scannow and said "Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios."
      My Computer


  6. Posts : 3,105
    W10 Pro + W10 Preview
       #6

    21brad17 said:
    I ran sfc /scannow and said "Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios."
    Open Command Prompt (Admin) and copy paste the following.
    dism /online /cleanup-image /restorehealth
      My Computers


  7. Posts : 579
    Windows 10 Home
       #7

    21brad17,

    Make sure you restart the computer for the command to fully apply.
      My Computer


  8. Posts : 18
    Windows 10
    Thread Starter
       #8

    I just ran it and it said "Error 1726. The remote procedure call failed."
      My Computer


  9. Posts : 18
    Windows 10
    Thread Starter
       #9

    I also just tried to start the remote procedure call and now the dism gives me "error 1910. The object exporter specified was not found." And it didn't even scan at all this time
      My Computer


  10. Posts : 18
    Windows 10
    Thread Starter
       #10

    Just tried to restart my computer again and it again froze on shutdown and startup....
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:00.
Find Us




Windows 10 Forums