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  1. Join Date : Oct 2016
    Posts : 15
    Windows 10
       3 Weeks Ago #1

    Windows 10 Freezes While Installing Updates; Always Have to Reset PC


    Whenever I try to install updates on Windows 10, it freezes on shut down and when I try to start my PC again, I can't get to the login screen before it freezes. I've had to rest my PC 3 times now because of this. I'm not sure what the problem is or if it's something wrong with something in my PC such as the RAM, hard drive, or something else. If anyone has any ideas it would be greatly appreactied.

    Thanks
      My System SpecsSystem Spec


  2. Join Date : Aug 2016
    Posts : 264
    Windows 10 Home
       3 Weeks Ago #2

    21brad17,

    Please type the following into the search box in the lower left of the TaskBar:
    winver
    Double click the winver result at the top of the search.
    What is the Version and OS Build showing for Windows 10?

    Also, try doing the following:

    Run Windows 10 Troubleshooter
    Press Windows + X and select: Control Panel
    In the CP search box, type: Troubleshooter
    In the window that appears, click the title: Troubleshooting
    Under System and Security, click: Fix problems with Windows Updates

    Also, have you tried a Startup Repair?
    Last edited by cottonball; 3 Weeks Ago at 00:05.
      My System SpecsSystem Spec


  3. Join Date : Oct 2016
    Posts : 15
    Windows 10
       3 Weeks Ago #3

    My Windows version is Version 1607 (OS Build 14393.0)

    I tried the troubleshooter and it fixed the issue of "Service registration is missing or corrupt".

    I also did try startup repair when it wasn't starting and it did not work.

    Would that fix potentially be the problem?
      My System SpecsSystem Spec


  4. Join Date : Oct 2016
    Posts : 15
    Windows 10
       3 Weeks Ago #4

    The thing is every time I run the troubleshooter it fixes the same thing each time.
      My System SpecsSystem Spec


  5. Join Date : Oct 2016
    Posts : 15
    Windows 10
       3 Weeks Ago #5

    I ran sfc /scannow and said "Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios."
      My System SpecsSystem Spec


  6. Join Date : Oct 2014
    Posts : 1,299
    W10 Pro + W10 Preview
       3 Weeks Ago #6

    21brad17 said: View Post
    I ran sfc /scannow and said "Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios."
    Open Command Prompt (Admin) and copy paste the following.
    dism /online /cleanup-image /restorehealth
      My System SpecsSystem Spec


  7. Join Date : Aug 2016
    Posts : 264
    Windows 10 Home
       3 Weeks Ago #7

    21brad17,

    Make sure you restart the computer for the command to fully apply.
      My System SpecsSystem Spec


  8. Join Date : Oct 2016
    Posts : 15
    Windows 10
       3 Weeks Ago #8

    I just ran it and it said "Error 1726. The remote procedure call failed."
      My System SpecsSystem Spec


  9. Join Date : Oct 2016
    Posts : 15
    Windows 10
       3 Weeks Ago #9

    I also just tried to start the remote procedure call and now the dism gives me "error 1910. The object exporter specified was not found." And it didn't even scan at all this time
      My System SpecsSystem Spec


  10. Join Date : Oct 2016
    Posts : 15
    Windows 10
       3 Weeks Ago #10

    Just tried to restart my computer again and it again froze on shutdown and startup....
      My System SpecsSystem Spec


 
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