1. Join Date : Nov 2016
    Posts : 2
    Windows 10 .0.10586
       4 Weeks Ago #1

    My PC will not boot up


    Yesterday I received an error message "Your PC ran into a problem.....Needs to restart. After several attempts, I ran SFC\Scannow and received the message "Windows Resource Protection could not perform the requested operation". I am running Windows 10.0.10586. I ran X:\Windows\System32\LogFiles\Srt\SrtTrail.Txt and received cannot find the path specified.

    Can you help
      My System SpecsSystem Spec


  2. Join Date : Jan 2015
    UK, Midlands
    Posts : 6,204
    Win 10 Pro (1607)
       4 Weeks Ago #2

    Hello, could you clarify:
    1. You say your PC will not boot. What happens when you try to do so now?
    2. If your PC will not boot to normal mode, can you boot to safe mode by starting with booting from a Win 10 installation disk, via 'Repair my PC' and the Troubleshooting menu?
    3. How are you trying to run SFC /SCANNOW?
    - from a command prompt outside Windows?

    If so, you would need to use the offline version e.g.
    sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=c:\windows
    - using the appropriate drive letter for your system drive or partition which may not be C: as viewed from the command prompt.

    Finally, if you received a BSOD message when the boot initially failed, that would be helpful.
      My System SpecsSystem Spec


  3. Join Date : Nov 2016
    Posts : 2
    Windows 10 .0.10586
       3 Weeks Ago #3

    The computer goes thru the boot sequence and I receive this message: " Your PC ran into a problem and needs to restart. We are collecting some error information and will restart for you". When it restarts, this message appears: "Your PC did not start correctly". Press restart........or select Advanced options. At this point I ran SFC scannow from the command prompt to no avail. I eventually ran Windows\System32\Logfiles\Srt\SrtTrail.Txt. It ran diagnostics on a series of tests. All were completed successfully until Bugcheck analysis. It says "Root Cause Found
    Unknown Bugcheck: Bugcheck ef Parameters 0xffffe00200096080, 0x0,0x0,0x0, Repair Action: System Files Integrity check and repair. Result: Failed Error Code 0x2

    Startup repair has tried several times but still cannot determine the cause of the problem
      My System SpecsSystem Spec


 


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