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  1. Joined : Jul 2015
    Posts : 6,410
    Windows 10 Pro
       01 Nov 2016 #11

    @p3arljam, are your mouse and keyboard plugged into black (USB 2.0) or blue (USB 3.0) ports? They should be plugged into black (USB 2.0) ports. And you are correct, this is a Windows problem, not a UEFI/BIOS problem.
      My System SpecsSystem Spec


  2. Joined : Oct 2014
    New Jersey
    Posts : 626
    Windows 7 Pro x64 Windows 10 Pro x64
       01 Nov 2016 #12

    p3arljam said: View Post
    Well I bought a new keyboard and it works fine in the BIOS and when I select to load windows 10 then I am back to the same blue choice screen with no keyboard and mouse control not even a mouse cursor on the screen.
    That is a dual boot screen shot or a botched attempt at a dual boot screen shot.

    No update I have done, or Shawn has done or many others have done has resulted in that situation.
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 6,410
    Windows 10 Pro
       01 Nov 2016 #13

    AddRAM said: View Post
    That is a dual boot screen shot or a botched attempt at a dual boot screen shot.

    No update I have done, or Shawn has done or many others have done has resulted in that situation.
    Respectfully, no it is not. It is the Windows Recovery Environment screen. Hold down the shift key and click restart and you will get the exact same screen. There is something wrong with the Windows 10 installation that is causing it to boot into the Windows Recovery Environment.
      My System SpecsSystem Spec


  4. Joined : Oct 2016
    Posts : 18
    windows 10
       01 Nov 2016 #14

    NavyLCDR said: View Post
    Respectfully, no it is not. It is the Windows Recovery Environment screen. Hold down the shift key and click restart and you will get the exact same screen. There is something wrong with the Windows 10 installation that is causing it to boot into the Windows Recovery Environment.
    Please tell me there is a fix for this I'm down 2 days with no working computer.
      My System SpecsSystem Spec


  5. Joined : Oct 2014
    New Jersey
    Posts : 626
    Windows 7 Pro x64 Windows 10 Pro x64
       01 Nov 2016 #15

    Agreed then, OK we will have to wait on the OP to see if he`s using a 2.0 port, but I thought that using a wired usb keyboard in either a 2.0 or 3.0 with 10 would not matter, without knowing at least what MB he`s using it`s tough to give proper advice.
      My System SpecsSystem Spec


  6. Joined : Oct 2016
    Posts : 18
    windows 10
       01 Nov 2016 #16

    F
    AddRAM said: View Post
    Agreed then, OK we will have to wait on the OP to see if he`s using a 2.0 port, but I thought that using a wired usb keyboard in either a 2.0 or 3.0 with 10 would not matter, without knowing at least what MB he`s using it`s tough to give proper advice.
    I am using an ASUS P5B motherboard.
      My System SpecsSystem Spec


  7. Joined : Oct 2014
    New Jersey
    Posts : 626
    Windows 7 Pro x64 Windows 10 Pro x64
       01 Nov 2016 #17

    Is the keyboard working yet ?
      My System SpecsSystem Spec


  8. Joined : Oct 2016
    Posts : 18
    windows 10
       01 Nov 2016 #18

    AddRAM said: View Post
    Is the keyboard working yet ?
    Like I said earlier I bought a new keyboard and it work until I get the the blue choice screen then I have no mouse or mode cursor or keyboard functions the only thing I can do is turn the power off on the pc tower.
      My System SpecsSystem Spec


  9. Joined : Oct 2014
    New Jersey
    Posts : 626
    Windows 7 Pro x64 Windows 10 Pro x64
       01 Nov 2016 #19

    This is what I get, there is no "Continue to another version of Windows" etc, why is the OP getting that option ???

    No clue why pic my pic won`t upload correctly LOL
    Attached Thumbnails Attached Thumbnails IMG_2764.jpg  
      My System SpecsSystem Spec


  10. Joined : Oct 2016
    Posts : 18
    windows 10
       01 Nov 2016 #20

    AddRAM said: View Post
    This is what I get, there is no "Continue to another version of Windows" etc, why is the OP getting that option ???
    If you look at the picture I posted it gives me the option to continue to windows 10 but I have no keyboard or mouse function on that screen.
      My System SpecsSystem Spec


 
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