1. Joined : Jan 2016
    Cleveland, OH
    Posts : 7
    Windows 10
       31 Oct 2016 #1

    Microsoft Surface Booting Issues


    Hello,

    I'm having a problem with my Surface Pro (Win 10). One morning I woke up and turned on my Surface. To my surprise, I get this screen:

    Trusted Platform Module (TPM) [Enabled]
    Secure Boot Control [Enabled]
    Install Default Secure Boot Keys
    Delete All Secure Boot Keys
    Exit Setup

    I didn't download anything, it just happened. I tried resetting it [holding down vol. keys and pressing power], but no luck. Is there anything else I can do???

    Thanks,
    Craig
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Posts : 16,583
    64-bit Windows 10 Pro build 14986
       31 Oct 2016 #2

    Hello Craig,

    It looks like you booted to BIOS/UEFI firmware settings. You should be able to select "Exit Setup" and confirm to boot back to Windows.
      My System SpecsSystem Spec


  3. Joined : Jan 2016
    Cleveland, OH
    Posts : 7
    Windows 10
       02 Nov 2016 #3

    I tried that. When I exit setup it would restart and take me back to the same screen.
      My System SpecsSystem Spec

  4.    02 Nov 2016 #4

    Boot to install or recovery media on USB, then see what you can see about the installed disk in the Surface Pro PC. You may need a boot repair, or something more serious (upgrade resinstall or clean install, for example). You won't know much more until you can get more insight as to the status of the built-in SSD.
    HTH,
    --Ed--
      My System SpecsSystem Spec


 


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