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Windows 10 locks up & network card crashes
Hey everyone,
Been a while. Nursing school doesn't give you much free time to do anything... but I have an issue and need a saviour here.
Windows 10 on my dell Inspiron 15-3531 is constantly, and randomly becomes unresponsive. Along with being non responsive, the wireless network card also crashes. It happened a lot at the beginning of the semester so I did a fresh install and it happened again. From the fresh install, I installed the latest drivers then used the driver manager to be sure they were the latest. It started again last week, so I ran a startup scan to check all my hardware, and the thorough stress test said everything was fully functional. I have Mozilla Firefox, ccleaner, panda antivirus, and Microsoft office installed and that's it. I had previously upgraded my Ram to 8GB and a SSD by cosair which has 3/4 of the space free. I cannot figure out what is causing this. I'm trying to run sfc /scannow but it keeps locking up and I can't get into safe mode on this laptop. Does anyone have any recommendations for me to do here? I was able to back up my data yesterday, so that's safe but I really would love to avoid another fresh install. 15 page paper due Friday, so I need this laptop to get up and running!!
Thanks everyone,
Ben