1. Joined : Oct 2016
    Posts : 3
    windows 10
       22 Oct 2016 #1

    Computer wont go to sleep -windows 10


    Hey guys

    completely new here
    my issue is that when i click "sleep" the computer just wont go to sleep, my display goes black but nothing else happens apparently, as soon as i move the mouse the displays goes on and computer is as it never wen to sleep(which it didnt)

    this issues occured few weeks ago but i was able to fix it via googling the problem and it was - allow computer to sleep when sharing media ,then it worked perfectly again until today, for some reason it just wont go to sleep,i shut it down yesterday as i realized i havent shut it down for couple of days,turned it on and wanted to put it to sleep few hours later and it wouldnt work, i have tried all the googling and videos and tips on how to set it up so it will go to sleep,nothing helped.

    i suspect it might have sth to do with Windows Defender update as that was i think the last thing updated

    i also tried to update everything i could,only thing that seems to be an issue is Microsoft Basic Display Adapter as it has an exclamation mark but after looking for the update it showed me thaat it is up to date, also i downloaded some intel software for scaning (as my real video card is Nvidia geforce so this on is an intel stuff i guess) and updating and it said the same thing-everything is up to date

    i really have no idea what to do and im kind of noobish in this stuff wo i would really appraciate any help as i need it desperatly to work

    thank you

    Dominik
      My System SpecsSystem Spec


  2. Joined : Oct 2016
    Posts : 3
    windows 10
       22 Oct 2016 #2

    located the issue?


    i think i may have found sth

    i realized if i turn on the computer,do nothing on it and put it to sleep-it works, BUT if i turn it on and run internet (chrome,websites etc..) it wont go to sleep,even after i close all the tabs, whether i am connected to internet or not it doesnt matter,still the same story (obviously i gotto be conected to go on websites, but it will go to sleep even if i am connected but wont go on any websites)

    so i ran cmd - powercfg -requests and realized that in first scenario there is no problem (only PERFBOOST:[DRIVER] Legacy Kernel Caller appears but that is obviously not a problem)

    but after opening internet websites etc and run "powercfg -requests" this appears:

    SYSTEM:
    [DRIVER] High Definition Audio Device (HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_855F1043&REV_1000\4&1735a550&0&0001)
    An audio stream is currently in use.
    [PROCESS] \Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\RegSvcs.exe

    AWAYMODE:
    [PROCESS] \Device\HarddiskVolume3\Windows\Microsoft.NET\Framework\v4.0.30319\RegSvcs.exe

    what is it and how to prevent it from hapenning?does it have to do sth with internet? i read RegSvcs might be a gateway for a malwares but i run Eset and the problem persists

    any help is greatly appreciated
      My System SpecsSystem Spec


  3. Joined : Oct 2016
    Posts : 3
    windows 10
       23 Oct 2016 #3

    Hey

    so i installed MALWAREBYTES and scanned the computer, initially it found some stuff but that wouldnt influence the sleeping problem. I shut down my comp and went and now i started it again and the MALWAREBYTES software poped-up completely on its own with this message

    Click image for larger version. 

Name:	Screen Shot 10-23-16 at 12.18 PM.PNG 
Views:	17 
Size:	12.3 KB 
ID:	107216

    the process is EXACTLY what my CMD wrote me after i put "powercfg -requests" there, it seems like its connecting to some weird malicious address via internet and this seems like a core of my issue, malwarebytes is not offering any solution thoug,it says it blocked it byt after running the CMD -powercfg-requests it seems to have the same issue and computer wouldnt go to sleep, what should i do at this point, can anyone give me any hints?

    Thank you
      My System SpecsSystem Spec


  4. Joined : Nov 2016
    Posts : 1
    Windows 10
       2 Weeks Ago #4

    Sleep in win 10 fix found in bios


    After much searching in the suggested win 10 settings with no luck, a command prompt "powercfg /a" reported that my configuration didn't support sleep. So, I thought I should check my bios. The following change fixed the problem, and my system now sleeps when requested. Getting into BIOS is generally dependent on your system hardware, and usually requires pressing a special key at startup.

    American Megatrends BIOS v 17.18B3. Navigate to the following settings:
    Power Management Setup:
    ACPI Standby State: was originally set to: [S1]
    changed to: [S3]


    Easy enough. Problem fixed.
      My System SpecsSystem Spec


 


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