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  1. Join Date : Jun 2015
    Posts : 154
    Windows 10 Home 32-bit
       21 Oct 2016 #1

    Battery apps and battery report lack data


    Because the several battery usage apps I have installed do not display the usage data expected I have generated a report, as described on this site --- only to find most of the data is missing there too. Presumably there is something wrong in my computer's Settings. What is it and how do I put it right?

    Windows 10 Anniversary, Cube iWork 2-in-1
      My System SpecsSystem Spec


  2. Join Date : Jan 2015
    UK, Midlands
    Posts : 6,188
    Win 10 Pro (1607)
       21 Oct 2016 #2

    I have generated a report, as described on this site --- only to find most of the data is missing there too
    Which site? Where? Which report? A report about what? What data are you seeking that is missing in the report and about your battery?

    Sorry, can you please be a little clearer, my crystal ball is currently down for scheduled maintenance.... Thanks!
      My System SpecsSystem Spec


  3. Join Date : Jun 2015
    Posts : 154
    Windows 10 Home 32-bit
       22 Oct 2016 #3

    Sorry, I thought my post was clear! By "this site" I meant "this site" (like Brexit means Brexit?). "This site" is Windows Ten Forums. The report I referred to is a report on battery usage --- the subject of my post --- explained in the article which is on "this site" (see http://www.tenforums.com/tutorials/63430-battery-energy-estimation-report-generate-windows-10-a.html". It is about how to generate a report on battery usage using CMD, thus: powercfg /batteryreport /output %USERPROFILE%\Desktop\battery_report.html /Duration days 7. The data I am seeking is battery usage and charging history statistics, one of main things the report is supposed to report on, and several battery usage apps (from the Store) are also supposed to report on. But they do not, on my PC. They cannot all be faulty, so clearly the fault lies on the machine itself, presumably in Settings --- maybe Tasks?
      My System SpecsSystem Spec


  4. Join Date : Jan 2015
    UK, Midlands
    Posts : 6,188
    Win 10 Pro (1607)
       22 Oct 2016 #4

    Thanks.. ''this site' - first, this site (tenforums) is big, so that in itself raised a question. Then there was the possibility you'd meant to insert a URL but not done so. And thanks for clarifying the info you're looking for, and the link. I wasn't aware of this tutorial- there are many, and I often search the list.

    Battery Energy Estimation Report - Generate in Windows 10 - Windows 10 Forums

    Could you post your report for comparison? Thanks.

    Meanwhile is this of interest?
    BatteryCare Download
    Helps improve the life of your laptop battery

    If you wish to take better care of your laptop battery, use this software with confidence. This simple tool allows you to monitor your laptop battery and properly configure it, so that it lasts longer. By tracking the discharge cycles, it enables you to keep your battery calibrated, thus prolonging its life considerably.
    View thorough details and choose a power plan

    After a quick and stress-free installation process, the application places an icon in the system tray. Right-clicking allows you to instantly change the power plan you currently use, to others such as Balanced, High Performance, or Power Saver.
    The main window of BatteryCare displays several details of your laptop's battery (current capacity, remaining time, status), or more detailed information (model, designed capacity, total capacity, current capacity, wear level, and others).


    (Brexit is far from clear- hard Brexit- soft Brexit? Maybe no Brexit in the end? Boris Johnson (Foreign secretary) was told he didn't understand the terms for Brexit... and most of the population of the UK was left totally bemused and unclear as to what it would mean before the vote... many voted on one issue, felt emotion, or some misleading comment - all of which led to what some have said was the worst day in our political history - and there have been some bad ones).
      My System SpecsSystem Spec


  5. Join Date : Jun 2015
    Posts : 154
    Windows 10 Home 32-bit
       23 Oct 2016 #5

    Below I have Copy / Pasted a report generated by the PC. As you can see (I hope) most of the expected battery data is simply not there. I have four Store apps monitoring the battery, two of which concentrate on displaying battery usage statistics in tables and graphs. But they also do not show the data. The battery is reported to have zero charge when in fact it has up to 100%. I have been frequently getting an annoying pop-up notification saying the battery has 0% charge and to 'connect the charger', when it is connected and charging. I have examined Settings and Tasks Library but have not found anything to explain this.

    It is important to me to be able to monitor the battery in my 2-in-1 tablet

    Battery report

    COMPUTER NAME DESKTOP-SI0QNOV
    SYSTEM PRODUCT NAME Cube I15-TC
    BIOS 5.11 05/07/2016
    OS BUILD 14393.321.amd64fre.rs1_release_inmarket.161004-2338
    PLATFORM ROLE Slate
    CONNECTED STANDBY Supported
    REPORT TIME 2016-10-21 17:29:01
    Installed batteries
    Information about each currently installed battery
    BATTERY 1
    NAME Intel Battery
    MANUFACTURER Intel Corp
    SERIAL NUMBER 1122
    CHEMISTRY LION
    DESIGN CAPACITY -
    FULL CHARGE CAPACITY -
    CYCLE COUNT 23474
    Recent usage
    Power states over the last 7 days
    START TIME STATE SOURCE CAPACITY REMAINING
    2016-10-21 07:30:00 Active AC - -
    08:08:00 Suspended - -
    09:34:17 Active AC - -
    10:13:01 Active Battery - -
    10:13:36 Active AC - -
    11:08:44 Suspended - -
    14:22:13 Active AC - -
    14:23:55 Active Battery - -
    15:14:26 Active AC - -
    15:50:00 Suspended - -
    17:20:29 Active AC - -
    17:24:58 Active Battery - -
    17:27:00 Report generated Battery - -
    Battery usage
    Battery drains over the last 7 days
    START TIME STATE DURATION ENERGY DRAINED
    2016-10-21 10:13:01 Active 0:00:35 - -
    14:23:55 Active 0:50:31 - -
    17:24:58 Active 0:02:02 - -
    Usage history
    History of system usage on AC and battery
    BATTERY DURATION AC DURATION
    PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
    - - - - -
    Battery capacity history
    Charge capacity history of the system's batteries
    PERIOD FULL CHARGE CAPACITY DESIGN CAPACITY
    - - -
    Battery life estimates
    Battery life estimates based on observed drains
    AT FULL CHARGE AT DESIGN CAPACITY
    PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
    - - - - -
    Current estimate of battery life based on all observed drains since OS install
      My System SpecsSystem Spec


  6. Join Date : Jun 2015
    Posts : 154
    Windows 10 Home 32-bit
       25 Oct 2016 #6

    It gets even stranger. I have looked at the (some the same, some different) battery apps on my Windows Lumia Phone and found some display the usage stats for the phone but others do not. In particular the apps which should concentrate on the stats on the PC, show the same zero results on the phone. I do not know what this means but surely it suggests that the fault is not exclusive to my PC after all. So could it be yet another bug in Windows 10, on both devices?
      My System SpecsSystem Spec


  7. Join Date : Jun 2015
    Posts : 154
    Windows 10 Home 32-bit
       27 Oct 2016 #7

    Click image for larger version. 

Name:	2016_10_27_10_48_291.png 
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ID:	107788
      My System SpecsSystem Spec


  8. Join Date : Nov 2015
    Posts : 37
    Windows 10
       27 Oct 2016 #8

    The first thing I suggest you do is a Battery Calibration

    I also use and recommend BatteryCare (free) as suggested above for day to day battery information

    To create a log of battery usage I use BatteryInfoView it's free and portable so you can test it and see if it helps you without installing anything.
    Note   Note
    BatteryInfoView is a small utility for laptops and netbook computers that displays the current status and information about your battery. The displayed battery information includes the battery name, manufacture name, serial number, manufacture date, power state (charging/discharging), current battery capacity, full charged capacity, voltage, charge/discharge rate, and more...
    BatteryInfoView also provides a log window, which adds a new log line containing the battery status every 30 seconds or any other time interval that you choose

    To save the log file you need to go to
    • BatteryInfoView Menu
    • Options
    • Advanced Options
    • Tick the box Add battery log lines to the following filename:
    The log file will be saved in the BatteryInfoView folder but you can change that if you want

    Good luck
      My System SpecsSystem Spec


  9. Join Date : Jun 2015
    Posts : 154
    Windows 10 Home 32-bit
       4 Weeks Ago #9

    Hello

    Battery Info View does not provide the history of battery usage which is what I need, for example to identify if the battery is charging when it is reported and what the balance of power in to power out is.

    BatteryCare cannot be installed without an update, which is blocked as a Trojan risk by Norton Anti-virus. I have reported this to Softpedia.
      My System SpecsSystem Spec


  10. Join Date : Jan 2015
    UK, Midlands
    Posts : 6,188
    Win 10 Pro (1607)
       4 Weeks Ago #10

    5 Tools to Analyze Laptop Battery Life

    However if there is an underlying Windows issue (= no data acquired) on which these depend, then they may not help. If you can get to run one and get no data, you'll be back to fixing Windows, I'd guess.
      My System SpecsSystem Spec


 
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