New
#1
Black start up screen on OS Windows 10
So I was having issues with uploading files from a SD card to my desktop
( Dell desktop running Windows 10 ) or even viewing files , photos on me desktop with a message of The remote procedure call failed and did not execute. So I followed a few links , settings , ( RCP ) on , manual ,etc. These processes did not work. So I just decided to wipe everything & restore it to its original factory settings & files (delete everything option). This all occurred around 10:30 pm I saw it get all the way up to restoring 1% and went to bed. Once I awoke & checked on it , it was on a screen that said scanning & repairing disk drive C 100%. I starred at this screen for about 30 minutes. Thought to myself let me give it a few more minutes. Three hours later it was still on the scanning & repairing disk drive C 100% with the little dots / loading icon still working. Read a few threads & decided to turn it off & back on. Now once I start the desk top it brings up the Dell icon & then goes into a black screen with the little dots / loading icon & nothing else. No options to move the mouse or anything ?!??. I am not really aware of how the desktop works a complete novice in the field. Can someone please offer some assistance or insight ? Or do I need to take it into a repair shop & spend 200$+ to get this fixed ?!?. Any help would be appreciated very much please!