1. Joined : Oct 2016
    Posts : 4
    Widows 10
       16 Oct 2016 #1

    Black start up screen on OS Windows 10


    So I was having issues with uploading files from a SD card to my desktop
    ( Dell desktop running Windows 10 ) or even viewing files , photos on me desktop with a message of The remote procedure call failed and did not execute. So I followed a few links , settings , ( RCP ) on , manual ,etc. These processes did not work. So I just decided to wipe everything & restore it to its original factory settings & files (delete everything option). This all occurred around 10:30 pm I saw it get all the way up to restoring 1% and went to bed. Once I awoke & checked on it , it was on a screen that said scanning & repairing disk drive C 100%. I starred at this screen for about 30 minutes. Thought to myself let me give it a few more minutes. Three hours later it was still on the scanning & repairing disk drive C 100% with the little dots / loading icon still working. Read a few threads & decided to turn it off & back on. Now once I start the desk top it brings up the Dell icon & then goes into a black screen with the little dots / loading icon & nothing else. No options to move the mouse or anything ?!??. I am not really aware of how the desktop works a complete novice in the field. Can someone please offer some assistance or insight ? Or do I need to take it into a repair shop & spend 200$+ to get this fixed ?!?. Any help would be appreciated very much please!
      My System SpecsSystem Spec


  2. Joined : Oct 2016
    Posts : 4
    Widows 10
       16 Oct 2016 #2

    Update I just turned it on again & it's automatically installing windows now .

    Reading your PC Wii restart several times at the top & installing features & drives configuring settings on the bottom , hoping for the best
      My System SpecsSystem Spec


  3. Joined : Oct 2016
    Posts : 4
    Widows 10
       16 Oct 2016 #3

    So windows has brought me to the " HI THERE SCREEN " then let's me progress to the " Get going fast " screen then let's me select use express settings button but then just cycles all the way back to hi there screen !!!!. Help please !
      My System SpecsSystem Spec


  4. Joined : Aug 2016
    Posts : 269
    Windows 10 Home
       16 Oct 2016 #4

    Mikegarcia0224,

    Welcome to the forum!

    Try turning off your wireless, and unplug network cable from PC. Also, remove any USB devices plugged in, keyboard, printer, USB drive, SD Card...

    See if there is any progress.
      My System SpecsSystem Spec


 


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