1. Join Date : Sep 2015
    Posts : 17
    Windows 10 Pro x64
       15 Oct 2016 #1

    Shutdown from start menu now restarting


    System is Windows 10 Pro x64, version 1607 build 14393.321. Ever since the latest cumulative update to this build, I find that about half the time that I select Shutdown from the start menu, I actually get a reboot instead. If I use the command line shutdown.exe -s instead, so far that has not had the same problem.

    Any suggestions on why the problem with shutdown off the start menu?
      My System SpecsSystem Spec


  2. Join Date : Aug 2016
    Posts : 269
    Windows 10 Home
       15 Oct 2016 #2

    NickJP,

    Welcome to the forum!

    Let's give the following a whirl...

    We are going to boot the PC into Safe Mode. Be aware that hen you boot into Safe Mode, you are only able to sign in with your password!

    Please press the Windows key and the R key at the same time.
    This opens the Run box
    In the Open area, type: msconfig
    Press: OK

    In System Configuration console, select the Boot tab
    Check the box for: Safe boot
    Make sure Minimal is also ticked.
    Press the OK button

    When asked if you want to Restart now or wait until later, Restart now
    The restart takes you into Safe Mode.

    In Safe Mode, open up msconfig the same way as before.
    On the Boot tab uncheck: Safe boot
    Press the OK button

    When asked if you want to Restart now or >>Exit without Restart<< Select this one

    Now, go to the Start button, select Power > Shutdown

    Does it Shutdown?

    If so, you may have a program that is causing the issue, or an update hiccup.

    Post back what happens, and we will take it from there.
    Last edited by cottonball; 15 Oct 2016 at 23:59.
      My System SpecsSystem Spec


  3. Join Date : Mar 2014
    Cape Breton Nova Scotia ,Canada
    Posts : 2,849
    insider build 10586.3 win10 pro 64
       15 Oct 2016 #3

    a glitch that might get fixed for you in the next update .
    myself I use a shortcut on desktop to shutdown ,works every time ,

    right click on the desktop, choose new/ shortcut / in the box type , slidetoshutdown.exe, hit enter .
    type a name like Shutdown . click ok ,,, then right click on the icon and choose change icon, say ok to the message about not being able to change the icon,,
    and select a icon for the shortcut ,, I choose the red square,, now when you cant to shutdown you computer ,double click the icon, then click the top half screen .
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
Solved Start up/Shutdown problems
where to start... In December I installed a GTX 980 in my machine and since then started getting strange behavior randomly at Start up. it didn't happen every start so I could live with it for a while but it was starting to bug me. As I have...
Performance & Maintenance
Weird start up screen while restarting updated to Build 10565
So my Asus laptop has this weird start up screen while restarting after updated to Windows 10 Build 10565, and it takes longer time to restart. Asus F550L Windows 10 Build 10656 Core i5-4210U 4GB+4GB RAM HDD 1TB Bought in Sept 2014 ...
Windows Insider
How do i change the colour of the Log off/Shutdown/Restarting screen?
As the title says, i want the log off screen colour to be different to my accent colour.
Customization
Can't pin anything to start menu? and start menu search results?
Either the Windows 10 start menu really sucks or I am using it wrong. I am used to the StartisBack/Windows 7 menu where you can pin anything and all applications will come up in search results. In the Windows 10 menu, I can't pin anything to the...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:54.
Find Us
Twitter Facebook Google+



Windows 10 Forums