Sleep mode not working

Page 1 of 2 12 LastLast

  1. Posts : 31
    Windows 10 Pro Ver.20H2 Build 19042.1165
       #1

    Sleep mode not working


    A week ago stopped working from my normal 3 minute setting. The screen turns off after 3 min, pc remains on, but I have to push the start/shut off button to get the monitor on again.
    Can't think of what software I might have added that could cause this.
    My Phoenix BIOS Power Management is set up, for quite a long while as:
    ACPCI .........................................: Enabled
    " " Suspend Type....................: S3(STR)
    Run VGABIOS if S3 Resume: Auto
    Soft-Off by PWR-BTTN..........: Instant Off
    Wake-Up by PCI CARD..........: Enabled
    USB KB Wake-Up from S3...: Disabled
    Resume by Alarm....................: " " " "
    Thanks
      My Computer


  2. Posts : 30,530
    Windows 10 (Pro and Insider Pro)
       #2

    What version of Windows do you use? Type winver at command prompt...

    Windows 10 Insider build 14942 had this issue. If you have this build there is an easy fix - just upgrade. Otherwise first type sfc /scannow in admin command prompt and report if there are errors.
      My Computers


  3. Posts : 31
    Windows 10 Pro Ver.20H2 Build 19042.1165
    Thread Starter
       #3

    AndreTen said:
    What version of Windows do you use? Type winver at command prompt...

    Windows 10 Insider build 14942 had this issue. If you have this build there is an easy fix - just upgrade. Otherwise first type sfc /scannow in admin command prompt and report if there are errors.
    Build: 14393
    thanks
      My Computer


  4. Posts : 30,530
    Windows 10 (Pro and Insider Pro)
       #4

    rcten said:
    Build: 14393
    thanks
    One of your components (in PC) doesn't recognizes signal to go to sleep. Usually this is problem with drivers, and first to think of is graphic card. Try to reinstall the graphic card drivers. Or install the latest that work. If you have approximate date when this issue started - look at the event viewer (reliability history will also give you info about that - just click start and type reliability...).

    If drivers reinstall won't help, open admin command prompt and type
    powercfg /sleepstudy
    this will give you report of what's going on. Unfortunately, this reports usually doesn't help a lot, but may give you an idea.
      My Computers


  5. Posts : 31
    Windows 10 Pro Ver.20H2 Build 19042.1165
    Thread Starter
       #5

    Hi Andre:
    -When say re-instal graphic driver should uninstall the present driver and installed the latest reliable driver?
    -In Reliability I only find "Acrobat Reader DC" software Unsuccessful Installation in Oct 10, 2016
    and Successful Installation of same Oct 13, 2016.
    -I am not able to sign in command prompt because access requires higher hierarchy than my W10 password. ??
    Thank You! From sunny Miami, Florida. Just a joke.
      My Computer


  6. Posts : 30,530
    Windows 10 (Pro and Insider Pro)
       #6

    rcten said:
    Hi Andre:
    -When say re-instal graphic driver should uninstall the present driver and installed the latest reliable driver?
    -In Reliability I only find "Acrobat Reader DC" software Unsuccessful Installation in Oct 10, 2016
    and Successful Installation of same Oct 13, 2016.
    -I am not able to sign in command prompt because access requires higher hierarchy than my W10 password. ??
    Thank You! From sunny Miami, Florida. Just a joke.
    So, you are not the only user of this PC? If you are not administrator, there isn't much you can do, not even install drivers.

    If everything worked before, and you didn't install any software, maybe some USB device? That could be the culprit.
    From the sunny side of the Alps :)
      My Computers


  7. Posts : 31
    Windows 10 Pro Ver.20H2 Build 19042.1165
    Thread Starter
       #7

    I have upgraded the latest driver via downloading it to my desktop, right clicking mouse to show "Run as Administrator" and installing then restarted pc. Still no sleep.
    Strange about the command prompt not being able to sign in. No one else, for sure, uses my PC. The command prompt returns this as pe the image attached. My wife has her own, there no one else in the house. But I know what you men that you can't help in such a case a a clean install of W10 will be required.
    Sleep mode not working-command-prompt-image-jpg.jpg
    Thanks!
      My Computer


  8. Posts : 30,530
    Windows 10 (Pro and Insider Pro)
       #8

    rcten said:
    I have upgraded the latest driver via downloading it to my desktop, right clicking mouse to show "Run as Administrator" and installing then restarted pc. Still no sleep.
    Strange about the command prompt not being able to sign in. No one else, for sure, uses my PC. The command prompt returns this as pe the image attached. My wife has her own, there no one else in the house. But I know what you men that you can't help in such a case a a clean install of W10 will be required.
    Sleep mode not working-command-prompt-image-jpg.jpg
    Thanks!
    In start menu, right click on start and select run as admin, or same in start menu under Windows, or in File explorer (File, command select run as admin)
    I've checked around and there was a lot of this issue for your motherboard, but long time ago. Strange is, that it worked until last week, so BIOS and hardware should be OK. There were some Windows updates last week and some could interfere with power settings. Try to reset power plan (Control panel / harware /power options
    Attached Thumbnails Attached Thumbnails Sleep mode not working-2016_10_17_09_56_121.png   Sleep mode not working-2016_10_17_10_16_271.png  
    Last edited by AndreTen; 17 Oct 2016 at 05:18.
      My Computers


  9. Posts : 31
    Windows 10 Pro Ver.20H2 Build 19042.1165
    Thread Starter
       #9

    This is my return to powercfg/sleepstudy
    Sleep mode not working-powercfg-sleepstudy-jpg.jpg
      My Computer


  10. Posts : 30,530
    Windows 10 (Pro and Insider Pro)
       #10

    Now type
    powercfg /A
    This should report which states are available on system.

    Useful are also /energy and /LASTWAKE switches (type /? for help)

    /LASTWAKE will give you info which component wake your PC, but is not answer to your problem.

    /A will give you answer if system recognizes hardware as sleep capable (S3 state).
    Perhaps power plan reset will help.
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:09.
Find Us




Windows 10 Forums