1. Joined : Oct 2016
    Posts : 5
    windows 10
       12 Oct 2016 #1

    grey band in images


    when I download my images to a folder and open each one up I get a grey band at the top of each image.You can see the image behind the grey band but obviously i would like to have the whole image clear,the grey band is not there in photoshop.What can I do
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  2. Joined : Aug 2016
    S/E England
    Posts : 815
    10 Home x64 (1607), Pro x86 (1511)
       12 Oct 2016 #2

    I presume you are opening the images with Windows 10's default viewer: 'Photos'. If so, the grey bar at the top is not part of the image itself, it is actually Photo's 'actions menu'. Click anywhere on the image to hide it, click again to make it reappear.

    Click image for larger version. 

Name:	a grey bar.png 
Views:	4 
Size:	231.1 KB 
ID:	105651
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  3. Joined : Oct 2016
    Posts : 5
    windows 10
       12 Oct 2016 #3

    Bree said: View Post
    I presume you are opening the images with Windows 10's default viewer: 'Photos'. If so, the grey bar at the top is not part of the image itself, it is actually Photo's 'actions menu'. Click anywhere on the image to hide it, click again to make it reappear.

    Click image for larger version. 

Name:	a grey bar.png 
Views:	4 
Size:	231.1 KB 
ID:	105651
    thanks ,is there anyway i can turn off that default actions menu such that i can copy all the images bar free into another folder
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  4. Joined : Aug 2016
    S/E England
    Posts : 815
    10 Home x64 (1607), Pro x86 (1511)
       12 Oct 2016 #4

    highwillhays45 said: View Post
    ...is there anyway i can turn off that default actions menu such that i can copy all the images bar free into another folder
    You don't need to. At no time is the grey bar part of the image file. However you copy it to another folder it won't have the grey bar in it. Personally I use File Explorer to select one or more images then copy (or cut) and paste into my chosen destination folder.
      My System SpecsSystem Spec


  5. Joined : Oct 2016
    Posts : 5
    windows 10
       13 Oct 2016 #5

    Thanks ,its just annoying for my clients to show the images with that grey band.Its there even when i copy /paste an image via internet explorer to another destination folder and also when I transfer the folder to a D.V.D.I did not have this problem last week,is it just to do with Windows 10 and is there no way I can disable the grey band
      My System SpecsSystem Spec


  6. Joined : Aug 2014
    Australia, Adelaide
    Posts : 1,341
    W7 Ultimate SP1 (64 bit), LM 18 MATE (64 bit), W10IP VM, W10 Home
       13 Oct 2016 #6

    Could you upload a screenshot showing the issue?

    Tutorial
    Screenshots and Files - Upload and Post in Ten Forums
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  7. Joined : Oct 2016
    Posts : 5
    windows 10
       13 Oct 2016 #7

    too complicated to upload screenshot,.is there anything i can turn off ,e.g. actions
      My System SpecsSystem Spec


  8. Joined : Aug 2016
    S/E England
    Posts : 815
    10 Home x64 (1607), Pro x86 (1511)
       13 Oct 2016 #8

    highwillhays45 said: View Post
    ...is there anything i can turn off ,e.g. actions
    Not in the default viewer 'Photos' AFAIK. But you could try another viewer. The old Win7-style Windows Photo Viewer is still available (though well hidden).
    Windows Photo Viewer - Restore in Windows 10
      My System SpecsSystem Spec


  9. Joined : Oct 2016
    Posts : 5
    windows 10
       14 Oct 2016 #9

    thanks
      My System SpecsSystem Spec


 


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