Windows 10 freezes randomly - update 14393.222

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  1. Posts : 14
    Windows 10 Home
    Thread Starter
       #11

    Eksy61 said:
    I reread your original post. I didn't have any buzzing sound with freezeups. That's starting to sound more like a driver problem or the relevant hardware. Did you update all drivers?

    Did you check temperatures to see if any component is overheating?

    Did you update the BIOS to the latest version (August 2016)? You might want to do that. Since you already overclocked, you might need to reset CMOS before updating BIOS.

    And in BIOS, try updating RAM voltage slightly. You've got 16 MB of fast RAM there.
    Never had overheating problems, at least to my knowledge (HWMonitor and MSI Afterburner should be reliable, right?). I'm going to update the BIOS, and all drivers should be properly installed, according to Driver Booster 4.

    And I just upped the RAM voltage from 1.5 to 1.525 volts.
      My Computer


  2. Posts : 141
    Windows 10
       #12

    What software do you have running on your PC?

    For example, I found a conflict between Malwarebytes Anti-Malware and Norton Internet Security, causing my PC to lock up.

    And you may want to increase the RAM voltage a bit when you update the BIOS.

    Since you had already overclocked the machine before (though you disabled that now), don't forget to reset CMOS before updating BIOS.

    Finally, if your PC freezes again, then reboot and launch the Event Viewer (which you can get to from Computer Management). Take a look at which events were taking place just before the freezeup. Let us know if you spot any errors or anything else unusual.
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  3. Posts : 14
    Windows 10 Home
    Thread Starter
       #13

    Eksy61 said:
    What software do you have running on your PC?

    For example, I found a conflict between Malwarebytes Anti-Malware and Norton Internet Security, causing my PC to lock up.

    And you may want to increase the RAM voltage a bit when you update the BIOS.

    Since you had already overclocked the machine before (though you disabled that now), don't forget to reset CMOS before updating BIOS.

    Finally, if your PC freezes again, then reboot and launch the Event Viewer (which you can get to from Computer Management). Take a look at which events were taking place just before the freezeup. Let us know if you spot any errors or anything else unusual.
    I usually have Steam, Skype, Mozilla, sometimes Spotify, and a random game running (not for a while because of the freezing).

    I'll increase the RAM voltage to about 1.54 - 1.55 volts.

    But how exactly do I reset CMOS? I never owned a proper PC (cheap laptops always), so I don't know about that yet. *EDIT* I had the default settings before updating BIOS, is that enough?

    I'll surely check out Event Viewer and take a screenshot if it freezes.
    Last edited by Finish3r; 11 Oct 2016 at 06:55.
      My Computer


  4. Posts : 14
    Windows 10 Home
    Thread Starter
       #14

    Eksy61 said:
    What software do you have running on your PC?

    For example, I found a conflict between Malwarebytes Anti-Malware and Norton Internet Security, causing my PC to lock up.

    And you may want to increase the RAM voltage a bit when you update the BIOS.

    Since you had already overclocked the machine before (though you disabled that now), don't forget to reset CMOS before updating BIOS.

    Finally, if your PC freezes again, then reboot and launch the Event Viewer (which you can get to from Computer Management). Take a look at which events were taking place just before the freezeup. Let us know if you spot any errors or anything else unusual.
    Ok, I didn't get a proper screenshot, but here's what I found:

    Critical: Kernel-Power, exactly when it freezed
    Error: AppReadiness, multiple times; just seconds before freeze
    Warning: e1iexpress (Intel Gigabit LAN), complained about being disconnected, also just before freeze

    Maybe the "Kernel-Power" -thing has something to do with the freezes?

    *EDIT*Just wanted to let you know, that I just ran Advanced SystemCare, and it found a good amount of errors. Now they are fixed, but I don't yet know if it will not freeze again
    Last edited by Finish3r; 11 Oct 2016 at 07:23.
      My Computer


  5. Posts : 14
    Windows 10 Home
    Thread Starter
       #15

    Okay, 10 freezes later: I reset everything in BIOS to optimized defaults.

    Can the problem be caused by the mobo's single pin connections? I know I have something wrong there, because I can't start up my PC without turning off the PSU first, and then starting it back up.
      My Computer


  6. Posts : 141
    Windows 10
       #16

    Aha!
    App Readiness errors, eh?

    App Readiness lockups are an uncommon but known problem that has been reported to Microsoft.

    service now causes lockups? : Windows10

    and also here, where some fixes are discussed:

    http://answers.microsoft.com/en-us/w...27c1d28?page=1

    The particular error(s) in the Event Viewer should show you (in Details?) just which apps App Readiness was trying and failing to initialize.

    To repair all that software, you can do it with the usual tools, sfc /scannow and DISM.

    You can also try to disable or uninstall all the universal apps you don't use, and then run App Readiness manually from now on. That is, disable the service except when you really need to initialize a newly installed universal app. Enable it just for that, and then disable it again.
    Windows 10 freezes randomly - update 14393.222 - Page 2 - Windows 10 Forums
      My Computer


  7. Posts : 14
    Windows 10 Home
    Thread Starter
       #17

    Eksy61 said:
    Aha!
    App Readiness errors, eh?

    App Readiness lockups are an uncommon but known problem that has been reported to Microsoft.

    service now causes lockups? : Windows10

    and also here, where some fixes are discussed:

    http://answers.microsoft.com/en-us/w...27c1d28?page=1

    The particular error(s) in the Event Viewer should show you (in Details?) just which apps App Readiness was trying and failing to initialize.

    To repair all that software, you can do it with the usual tools, sfc /scannow and DISM.

    You can also try to disable or uninstall all the universal apps you don't use, and then run App Readiness manually from now on. That is, disable the service except when you really need to initialize a newly installed universal app. Enable it just for that, and then disable it again.
    Windows 10 freezes randomly - update 14393.222 - Page 2 - Windows 10 Forums
    Glad to hear that this is something that is easily fixable.

    I just edited registry and now let's hope for the best

    *EDIT* The problem seemed to be ShellExperienceHost -related, according to Event Viewer.

    I deleted something from the registry, related to the ShellExperienceHost -thing, can't remember what (my short-term memory is pretty bad ).

    I did everything what a solution told me to do, and now I just hope that I'm able to use this PC properly.
      My Computer


  8. Posts : 14
    Windows 10 Home
    Thread Starter
       #18

    Just crashed 2 times, under one minute. A new record

    Now it gives me different errors in Event Viewer;

    Critical: Kernel-Power

    Error: Eventlog 2 times, DistributedCOM 2 times

    Warning: Kernel-PnP (The driver \Driver\WudfRd failed to load for the device ROOT\WPD\0000.), e1iexpress


    DistributedCOM is the problem now?
      My Computer


  9. Posts : 14
    Windows 10 Home
    Thread Starter
       #19

    Eksy61 said:
    Aha!
    App Readiness errors, eh?

    App Readiness lockups are an uncommon but known problem that has been reported to Microsoft.

    service now causes lockups? : Windows10

    and also here, where some fixes are discussed:

    http://answers.microsoft.com/en-us/w...27c1d28?page=1

    The particular error(s) in the Event Viewer should show you (in Details?) just which apps App Readiness was trying and failing to initialize.

    To repair all that software, you can do it with the usual tools, sfc /scannow and DISM.

    You can also try to disable or uninstall all the universal apps you don't use, and then run App Readiness manually from now on. That is, disable the service except when you really need to initialize a newly installed universal app. Enable it just for that, and then disable it again.
    Windows 10 freezes randomly - update 14393.222 - Page 2 - Windows 10 Forums
    Well, just crashed again..

    This time Event Viewer gave me these errors:

    Kernel-PnP: "The driver \Driver\WudfRd failed to load for the device ROOT\WPD\0000."
    Kernel-Power "The system was reset before it was turned off properly. This could be because the system crashed or stopped responding."
    And something related to DistributedCom. Event ID was 10016.

    I see those driver problems and EventID 10016- things just before/right when it crashed. Maybe fixing these will solve the crashing?
      My Computer


  10. Posts : 141
    Windows 10
       #20

    If you have Fast Startup enabled (which is the default), please disable it.
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