1.    3 Weeks Ago #1
    Join Date : Sep 2016
    Posts : 1
    Windows 10

    Windows 10 stuck on spinning dots during bootup

    I upgraded Alienware Aurora Windows 7 to Windows 10 and everything was going fine.

    Then one day my computer restarted by itself (I didn't see but I assume it was installing an update) and afterwards it will not boot up. Every time I try to boot I see the Alienware screen, then the Windows logo with spinning dots, then it goes to a black screen with spinning dots and never goes any further.

    Pressing CTRL+ALT+DEL or F8 or F4 does nothing.

    I tried creating a USB boot drive in Boot Camp Assistant with a Windows 10 .iso that Microscoft support sent me a link to, but I still never get to a useful boot screen, it always gets stuck on the white dots.

    I tried entering BIOS and changed the boot order from [1: RAID, 2: CD, 3: Flash] to [1: Flash, 2: CD, 3: RAID] but during boot it just says "CD priority boot... boot ready..." for a bit, then the same old spinning dots forever. I'm not sure if the USB boot disk created from Boot Camp Assistant is correct?

    I've been on with Microsoft tech support 3 times and they basically have given up. They want me to take it into a shop.

    Is there anything else I can try?
      My System SpecsSystem Spec

  2.    3 Weeks Ago #2
    Join Date : Oct 2016
    Posts : 7
    Windows 10 Pro

    Hey there,

    use Rufus to create a bootable disk and run startup repair from that. It is simply the best tool available - the one you are using might introduce problems.
      My System SpecsSystem Spec


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