After recent windows 10 update - explorer.exe crashes on multiple occ.


  1. Posts : 12
    win 10
       #1

    After recent windows 10 update - explorer.exe crashes on multiple occ.


    i used the external micro sd card to update to newest windows 10 on
    hp pavilion x2 ng200 convertable laptop 64gb
    i deleted old windows temp files and external card from all files
    cleaned and checked C for errors


    then i figured out : everytime i open explorer and rightclick on any file the explorer.exe crashes..
    same when i click right on WINDOWS tab

    i made a video
    http://sendvid.com/mrkowo9j?secret=b...3-32e222520ee8

    please advise what to do ... driver conflict >?>
      My Computer


  2. Posts : 42,963
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, try disabling shell extensions:
    Download, install & run Shellexview (free).
    Hide all MS extensions, disable all others noting the 32 bit option which exposes more.
    See if that makes any difference. If so, identify which one (or more) is causing the problem.
    (remember to reverse the changes afterwards)

    If not-
    Note at what time explorer crashes.
    Check your Reliability History (type relia in Cortana's search bar), and checking the time matches, click on the relevant x and inspect the crash details.

    What is your build level?
    Windows key + R, winver
      My Computers


  3. Posts : 12
    win 10
    Thread Starter
       #3

    build 14393.187

    i attached the picture please tell me what to do the programm looks wild
    After recent windows 10 update - explorer.exe crashes on multiple occ.-c9e731d02bdd41d5b1b4e8e56467b4f6.png
      My Computer


  4. Posts : 42,963
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    The program is frequently used here for exactly this purpose, and comes from a source of widely respected utilities.
    1.Hide all MS extensions (see Options)
    2. Enable the 32 bit option (see Options).
    3. Disable all others (CTRL A - the standard 'select all') - then rt click, click disable selected items.
    Last edited by dalchina; 27 Sep 2016 at 07:40.
      My Computers


  5. Posts : 12
    win 10
    Thread Starter
       #5

    big thanks!!!!!!
      My Computer


 

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