1.    25 Aug 2016 #1
    Join Date : Aug 2016
    Posts : 2
    Windows 10

    Slow/Freeze Contextual Menus after Anniversary Update

    After the last big update for Windows 10 (the anniversary one) I started having a problem with contextual menus (all right click windows except the ones on the task bar) an in general potion windows, program windows etc.

    In general what happens is that you can se the outline of the menus/windows and if you know where exactly to click they do work, the problem is that some times it takes time to show up, or you have to move the window around to show up, or move the cursor over it a bit to show up, or in some cases it just freezes and shows perpetually the background. Programs them self run OK it aperas to be just the contextual menus.

    A couple of examples of what is happening, for instance on chrome you can enter pages with no problem everything displays correctly, but if you right click the contextual menu only shows the outline of the box. On task manager closing or disabling thinks works but take some time to show as done on the window.

    From what I've seen the problem seems to be consisten in that every start up it happens and the same thing happens to the same programs/windows/menus.

    I already try disabling Contextual Mues Handlers either by regedit or ShellExView, also disabling through task manager all start up programs, run on command prompt scannow, running antiviruses and malaware scanns, all on admin privileges and with restarts and it hasn't work.

    I did found a way of fixing it after start up which is a bit strange, if I run a game (not all do, only a couple of the once I have, haven't look on details about the reason for why some do work and some don't) and then exit it the whole thing now works properly until the next restart.

    Since at least I know a work around at the moment it is workable but the whole thing is a bit strange to me and it's mildly annoying to have to start a game on each start up to get Windows to behave as it should, so if anyone has any suggestions they are more than welcome.
      My System SpecsSystem Spec

  2.    25 Aug 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 5,842
    Win 10 Pro (1607)

    Hi, this suggests a graphics driver related issue. Can you try reverting to the last driver specified by your manufacturer for your PC?
    What happens in Safe Mode?

    Is yours a custom PC or is it off-the-shelf? If the latter, what's the model, and is it listed as Win 10 compatible?

    Bear in mind some have difficulty with the anniversary edition as you probably know, and it may prove better to revert to the previous build and defer upgrading (is yours home or Pro?)
      My System SpecsSystem Spec

  3.    25 Aug 2016 #3
    Join Date : Aug 2016
    Posts : 2
    Windows 10

    Hi, thanks for the reply.

    My PC is custom made OS it is Windows Pro, registered, originally 7 upgraded to 10. I built it a bit before the launch of 10 so as for compatibility with Win 10 nothing official but before the Anniversary patch everything worked fine.

    My graphics card is an Nvidea one, as for the updates I normally just do it though their recomendad software Nvida GeForce Experience. To be honest the only way I think I could do to revert to a previos driver is to fish for it on the internet and do it manually.

    In Safe Mode it doesn't present the issue. I also believe that this might be a conflict between the OS and the graphics card drivers. It's just a funny issue that before the update there wasn't any conflict and now launching some games fixes it. It might be something related to changing display resolutions or something.

    I'm not sure but I might not be able to roll back to the previos update, I think before Windows gave you 30 days to roll back but with this last update it is 10 days (which already pass) thought there is probably a manual way of doing it. As for now since at least I have a way of fixing it after lunch I'll probably wait for patches either from Windows or Nvidia.

    Anyways, again thanks for the replay and if you or anyone else has a suggestion they are more than welcome.
      My System SpecsSystem Spec

  4.    26 Aug 2016 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 5,842
    Win 10 Pro (1607)

    Hi, Win 10 maintains your basic drivers- and then as you have probably seen occasionally there's an Nvidia popup to update it.
    If you wish to use a driver version different to what MS thinks is good for you, you need to take special action to protect it.

    A few others have experienced issues related to the graphic driver version after this upgrade.

    You're correct about the 10 day roll-back for the anniversary upgrade. The other way to go back easily would be if you used disk imaging and had an image created before upgrading. (Everyone should use disk imaging- so many advantages- protects your PC, your data and your sanity, and saves a huge amount of time and sometimes even the need for technical help - strongly recommended: Macrium Reflect (free) _ its boot disk + external storage - plenty of other options of course).

    Have a look at your driver in device manager and see if there's a rollback option.

    As you say, there may be some other fix...
      My System SpecsSystem Spec

  5.    6 Days Ago #5
    Join Date : Oct 2016
    Posts : 1
    windows 10

    I had something similar. I had the slow right-click context menu issue and other slowness. I tried and got same results of updating/reinstalling the video drivers. Goes away until next reboot (usually). I have a geforce gtx 980, run 4 monitors, including a 4k. My fix was to choose "base video" for booting. In msconfig, under the boot tab click on Base Video. The logon screen will be the wrong resolution, but desktop came up at 4k resolution. Problem gone.
      My System SpecsSystem Spec


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