1.    25 Aug 2016 #1
    Join Date : Aug 2016
    Posts : 2
    Windows 10 Home

    Corrupted text on some menu items

    I have a laptop, HP Pavillion 15, Windows 10 64 Home version 1607, build 14393.82.

    I have recently noticed that whilst browsing my PC and using programs, some menu text is becoming obscured by coloured or black boxes, which clears after a reboot, but can reappear after a while.

    Here are a couple of examples:

    Click image for larger version. 

Name:	Image1.jpg 
Views:	4 
Size:	83.3 KB 
ID:	98074

    Click image for larger version. 

Name:	Image2.jpg 
Views:	1 
Size:	31.5 KB 
ID:	98075

    As you can see, it isn't all the text that is obscured.
    It's a bit strange how the corruption is specific to some text items and not others.

    Everything on my pc is up to date including drivers etc.

    Any ideas as to what might be the cause?
      My System SpecsSystem Spec

  2.    25 Aug 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 5,756
    Win 10 Pro (1607)

    Hi, does this happen in Safe Mode? After a clean boot?

    Otherwise would suggest an issue related to your graphics driver version.
    Latest on HP's site seems to be for Win 10: Rev.A
    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

    BIOS updated August: F.81 Rev.A

    Did this only become apparent after the anniversary upgrade?
      My System SpecsSystem Spec

  3.    25 Aug 2016 #3
    Join Date : Aug 2016
    Posts : 2
    Windows 10 Home

    Thanks for the response dalchina.

    The graphics driver I have been using is one I installed via device manager and searching for the latest driver which was found and installed from the internet; however when I check the drivers for my specific model using the serial number on HP's site it finds an older driver than my current one.

    I have downloaded and installed the older driver as it the latest one from HP for my model and I will see how it goes over the next couple of days.

    I suspect that windows is maybe finding the latest driver for my graphics directly from intel but the HP specific driver is better suited.

    Thanks again for Your suggestion regarding the drivers
      My System SpecsSystem Spec

  4.    25 Aug 2016 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 5,756
    Win 10 Pro (1607)

    Thanks.. Win 10 as you probably know maintains the standard range of drivers automatically. For cases where that doesn't suit (usually older) PCs, MS eventually released some software to allow users to block specific updates. So, if you install an older or newer driver than Uncle MS deems good for you, it will be replaced without specific action on your part- MS hasn't built that into the GUI for you.

    How to Uninstall and Block Updates and Drivers on Windows 10
    & tutorials in the Tutorial section here.

    Another thing you should try, based on someone else's experience of a weird graphics effect, is simply to see what happens after a clean boot to check for any untoward effect of some installed program. That doesn't guarantee you eliminate all possibilities- but a good many. The result for that person was unexpected.
    Last edited by dalchina; 26 Aug 2016 at 03:11.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Solved Start Menu Recent Items "Clear" option missing from right-click menu
I used to be able to right-click on the "Recent" icon on the start menu and see an option to clear the recent files list. Now it's gone. The "Recent" icon is still there and still functions properly and lists recently opened files, but the "Clear"...
General Support
Windows 10, Start Menu problems, Virus, corrupted files
Hey there, I have started having serious problems with my computer. It seems to have started this morning when all of a sudden my computer kept sort of refreshing explorer (the taskbar would disappear and reappear, etc.) so i decided it was time to...
General Support
menu selected items (blue?)
So.. is it blue, by default? Not possible to change ? I hate this baby-blue color.... 27662
Kernel Missing or Corrupted and cannot boot into repair menu
Hey all. I just put together a new computer a few weeks ago. It has been working without incident for about two weeks, but when I got home from a 4 day vacation, it was frozen at the login screen. When I rebooted, it gave me a BSOD stating the...
BSOD Crashes and Debugging
(Corrupted Cortina App Stuck within Windows 10 Start Menu)
Shawn, or anyone in this Windows 10 Great Forum regarding Apps, your assistance is needed.... I been going nuts here for 2 week Regarding Windows Start Menu I remove Cortina completely but now I have a corrupted listing within the start...
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:32.
Find Us
Twitter Facebook Google+

Windows 10 Forums