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#1
startup issue after windows 10 installation
Thank you in advance for your help. Recently I updated my HP Windows 7 to 10. There were several glitches that I managed to repair. But here's one that has stumped me. My startup items are limited to the following: Canon printer, CCleaner, Classic Shell, Cyberghost, Ditto, Google Toolbar Notifier, HP Beats, Malwarebytes AntiExploit and RocketDock. If I re-start my computer from the Start menu it loads up normally. However, if I shut down (using the shut down in Start menu) and try to start, it remains stuck, my screen showing only a blue window icon. I then have to shut down manually and when I re-start, using the power button on my tower, the computer loads up normally.
Sylvan