"OS not found" message in trying to start up computer....

Slartybart said:

I would cancel the order and take one of these paths

1) Wait for Win10_1607 due out on 2 August and clean install Win10.

Since you already have a digital license from the upgrade, you don't need a key.
Windows 10 ISO Download
Windows 10 Clean Install

2) Download the official Win7 ISO from MS through Heidoc.net

You'll need the license on the COA sticker to reinstall. The ISO is pure Windows, it won't have any of the Acer bloatware

Microsoft Windows and Office ISO Download Tool
Select version (Windows 7), Edition (Premium??), Language (Eng??)
Download the ISO
Burn to Disc or create USB

I would wait for Tuesday instead of paying money for old recovery when you can get it for free, spending time installing Windows 7, then deciding later to try win10 again.

You can download these things on a friends computer or at a public library. FedEx office rents computer time, but you need a few hours

I will do that. I have two working desktops in addition to the above disabled laptop that my wie uses.
Thanks

essenbe said:

TechBench is down including the Heidoc app, but you can get the Windows 10 with the Media Creation Tool. That still works.

The Heidoc app is working just fine. I just now checked it and it started download the ISO file. Windows 10 Pro and Home, English version, x64 architecture.