Weird issue with screen not coming back on

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  1. Posts : 336
    Win 10 Pro x64 21H1 19043.964
       #11

    youradds said:
    Interesting... that driver install is telling me I already have it:




    Maybe I'll just leave it for now, and see if the other driver update has fixed the issue (it doesn't happen that often, so maybe a week or so before I know)

    Thanks!
    Your more than welcome. I would uninstall like above and reinstall the drivers. Good Luck!
      My Computers


  2. Posts : 100
    Windows 10
    Thread Starter
       #12

    Unfortunately, that driver update has made things worse I've had to go back to the restore point.

    1) Every time I logged back into Windows, the whole of explorer crashed (and restarted itself)
    2) I got some weird stuff going on in Chrome:

    Weird issue with screen not coming back on-2016-07-21-08-43-23.jpg

    Who would have thought that upgrading would make it worse! :/
      My Computer


  3. Posts : 336
    Win 10 Pro x64 21H1 19043.964
       #13

    youradds said:
    Unfortunately, that driver update has made things worse I've had to go back to the restore point.

    1) Every time I logged back into Windows, the whole of explorer crashed (and restarted itself)
    2) I got some weird stuff going on in Chrome:

    Weird issue with screen not coming back on-2016-07-21-08-43-23.jpg

    Who would have thought that upgrading would make it worse! :/

    Did you use the WHQL drivers or the beta? Did you do a clean install or upgrade to Win 10? Did it ever work correctly on Win 10?
      My Computers


  4. Posts : 100
    Windows 10
    Thread Starter
       #14

    sneekez said:
    Did you use the WHQL drivers or the beta? Did you do a clean install or upgrade to Win 10? Did it ever work correctly on Win 10?
    WHQL?

    I did an upgrade from Win7, and it worked fine before. In the last couple of days it did an upgrade, and I'm thinking maybe its that which is causing the issue (as rolling back to pre-upgrade yesterday, it still has some of the display issues)

    Also, on a side note. I have disabled "turn off screen" mode in the screensaver settings. Since then, I've not had the "black screen" issue. So I'm wondering if its a bug around the part where it goes into screensaver, and then powersave after x mins. Bit of a weird issue!

    Cheers

    Andy
      My Computer


  5. Posts : 336
    Win 10 Pro x64 21H1 19043.964
       #15

    youradds said:
    WHQL?

    I did an upgrade from Win7, and it worked fine before. In the last couple of days it did an upgrade, and I'm thinking maybe its that which is causing the issue (as rolling back to pre-upgrade yesterday, it still has some of the display issues)

    Also, on a side note. I have disabled "turn off screen" mode in the screensaver settings. Since then, I've not had the "black screen" issue. So I'm wondering if its a bug around the part where it goes into screensaver, and then powersave after x mins. Bit of a weird issue!

    Cheers

    Andy
    Happy to read you haven't had the issue! Your probably correct on the update. Do you know which one it was so you can uninstall it? Like you stated GFX problems can be tricky...WHQL is MS stamp of approval if you will that the drivers have been tested to work with the OS. Now with the Anniversary edition coming any day now hopefully you won't have any problems upgrading. You might also want to do a clean install. More sanitary :) Cleans out the previous install and can eliminate any conflicts that might of been carried over. Just use your Win 7 key when installing and you'll get activated. Good luck Andy!

    Bob
      My Computers


  6. Posts : 100
    Windows 10
    Thread Starter
       #16

    Hi,

    I'm not sure - it did a few updates 3 or 4 days ago (but just did them automated, so not sure which one affected it). I didn't realise you could uninstall updates?

    WHQL is MS stamp of approval if you will that the drivers have been tested to work with the OS.
    Ah ok. I assume they have it stamped, but can't say for sure :)

    Now with the Anniversary edition coming any day now hopefully you won't have any problems upgrading.
    Sweet.. I hope so!

    You might also want to do a clean install. More sanitary :) Cleans out the previous install and can eliminate any conflicts that might of been carried over.
    Yeah - its a bit tricky, as this is my work machine. I've got a ton of software on here, and some of it I don't have copies of any more. I've cleaned out the old Win7 files (at least, told Win10 to do it... so I assume its moved all the legacy stuff!)

    Thanks

    Andy
      My Computer


  7. Posts : 100
    Windows 10
    Thread Starter
       #17

    Just as an update on this one. I had another thread, as I thought maybe something was funky with the graphics drivers:

    Latest Win10 upgrades - broken the graphics? - Windows 10 Forums

    Upgrading to a later version of AMD's drivers seems to have sorted it (fingers crossed!). Only time will tell.

    Thanks

    Andy
      My Computer


  8. Posts : 336
    Win 10 Pro x64 21H1 19043.964
       #18

    youradds said:
    Just as an update on this one. I had another thread, as I thought maybe something was funky with the graphics drivers:

    Latest Win10 upgrades - broken the graphics? - Windows 10 Forums



    Upgrading to a later version of AMD's drivers seems to have sorted it (fingers crossed!). Only time will tell.

    Thanks

    Andy
    Excellent Andy! Drivers can really play a part in setting things right. Good Luck to you

    Bob
      My Computers


  9. Posts : 100
    Windows 10
    Thread Starter
       #19

    sneekez said:
    Excellent Andy! Drivers can really play a part in setting things right. Good Luck to you

    Bob
    Unfortunately, it just did it again for me (after leaving it in power save while eating dinner). Eugh! Maybe will see how the Win10 updates go in the next update, to see if that fixes it.
      My Computer


 

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