1.    29 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 1
    Windows 10 Pro

    Windows Explorer Crashes when using search function across network


    I have recently been tasked with upgrading my office to Windows 10 Professional from Windows 7. For a few weeks we encountered just minor bugs mostly caused by software compatibility. Recently however, I have found that some computers in the office (not all) generate a Visual C++ runtime error when one attempts to use the search function in file explorer. However, this error does not occur when the computer searches its own C drive, but rather when it tries to search a shared drive on our server. The server runs Windows Server 8 (2012). The odd thing about this problem is that it seemed to develop over time. At first, the computers would display "Working on it..." while they attempted to search the shared drive for minutes before the user prompted to back out. But now, the search function produces the runtime error and kills the file explorer, as well as causing a black screen for a brief moment.

    I have tried using autoruns to disable all the extensions to the file explorer shell to no avail. I have also attempted to search in safe mode and the same error occurs.

    Thanks for your help.
      My System SpecsSystem Spec

  2.    30 Jun 2016 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 3,780
    Windows 10 Pro X64 14393.105

    What version of Windows 10 are you one and what build level?
    Are all updates applied?
      My System SpecsSystem Spec


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