New
#1
Cannot get into safe mode
Hey everyone,
I'm trying to get into safe mode as a last resort for solving a 'boot to black screen' problem, but it's been impossible for 7 hours of attempts now. I can't login--I can't even get past the blinking cursor screen (it just goes black infinitely), so only things during the bootup sequence can be options.
What I tried (and did not work):
- Pressing F8 repeatedly. Only the BSS came up, not the "Advanced Startup Options" screen.
- Pressing F8 repeatedly after the prompt to get the BSS up (on the blinking cursor screen). This only got me a black screen as normal.
- Doing the above with the shift key.
- Using repair media (Win10 installation thing running from my USB, created from the Media Creation Tool)--there was no "Windows Startup Settings" option to select how I want to boot my computer.
- Running a command prompt from the repair media and executing bcdedit /set {default} bootmenupolicy legacy, then rebooting and pressing F8 repeatedly--still just the BSS screen
- Pressing F5 repeatedly instead. This brought me to a menu where there was a link to the Advanced Startup Options (it told me to press F8 to get there). This got my hopes up so bad--but when I pressed F8, it went into a black screen!!! I waited for a long time but nothing showed up.
- Pressing F12 repeatedly instead. This does the exact same thing as above.
So basically, I think I've exhausted all the available options. The only thing I couldn't try was choosing "Windows Startup Settings" in the repair media, because that option didn't exist. How can I make that option show up? Is there any other way I missed that could possibly get me into safe mode?
This isn't a new install so there are a lot of programs and settings I want to keep--I was one click away from resetting my computer before I decided to ask here. I really, really hope I won't have to reset.
Thanks for any help!