windows 10 went black screen?


  1. Posts : 33
    Microsoft Windows 10 Pro 64-bit Multiprocessor Free
       #1

    windows 10 went black screen?


    I have win10 from the time it was released. From yesterday I experience system will not boot,
    it pass windows logo and then went black, after a couple of attempts it logs in win10 and works for 10 minutes,
    and screen goes black, no mouse cursor. Only I can do is restart again.

    I didnt make any hardware changes, didnt install any app, I dont know was windows make some other changes to system or updates,
    From Installed Updates list I can see last update was on 11.5.2016, and after that adobe reader update.

    In event viewer there is only information "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    Sometimes it offers me boot menu:
    Win10
    Rollback windows
    What would rollback do?

    I have Kaspersky KIS, didnt report any virus or anything.
    What else to look, to fix this?

      My Computer


  2. Posts : 33
    Microsoft Windows 10 Pro 64-bit Multiprocessor Free
    Thread Starter
       #2

    In the moment it go black screen I was browsing internet, it was not any cpu consuming app like photoshop etc.

    I looked this thread Solved Fix for windows 10 booting to a black screen - Windows 10 Forums
    but this is problem where mouse cursor is still active,
    in my case as I stated I cant move mouse, and cant ctrl-alt-del.
    Last edited by Acronis; 08 Jun 2016 at 04:09.
      My Computer


 

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