Malware or drive failure? Machine is crippled

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  1. Posts : 16,325
    W10Prox64
       #81

    I don't know, but I guess I wouldn't want a Seagate product fixing my WD drive anyway.

    Once you get a new HDD installed and the OS up and running again, you can plug in the failed drive and evaluate it with Passmark Disk Checkup. That will give you the failure modes of each SMART attribute.
      My Computer


  2. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #82

    adamgm said:
    Here is an imgur album to show what I mean, perhaps these are the error codes?

    You can see I have no fix option - however, it didn't exist when I scanned my other hd, which is a Seagate, either. Perhaps there's a little hope if I can figure out why I don't have that functionality?

    Hd - Album on Imgur
    Those options might only be on the Windows version - just a guess.

    I thought you said that you saw a repair dialog - that isn't showing in subsequent tests?

    Unfortunately I see no error codes, just failed as you said.

    Anything important on that drive?
    Now's the time to stop accessing the disk to test it and get any data off of the drive that you can before things are overwritten. Once the data is copied, you might want to play around with the drive ... but that's after you salvage the data.
      My Computer


  3. Posts : 55
    10
    Thread Starter
       #83

    Ok, thanks all.

    At the moment I'll need to by a HD and windows again, so the whole thing is probably being packed away for now. I am copying stuff through a rescue media to the HD that has no OS on it.

    Thanks again!!
      My Computer


  4. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #84

    You won't need to buy Windows - you have a digital license (from an upgrade) or you have a retail key (I'm too lazy to backtrack)

    Ok, good on copying your data!
      My Computer


  5. Posts : 55
    10
    Thread Starter
       #85

    Slartybart said:
    You won't need to buy Windows - you have a digital license (from an upgrade) or you have a retail key (I'm too lazy to backtrack)

    Ok, good on copying your data!
    I had one - apparently the place that built the PC didn't put the sticker on, so I'm out windows as well.
      My Computer


  6. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #86

    Two choices - contact the PC builder and get them to pony up a key for your machine

    You might be able to salvage the key from the old drive - not sure though.
    Don't erase that drive just yet.
      My Computer


  7. Posts : 55
    10
    Thread Starter
       #87

    Slartybart said:
    Two choices - contact the PC builder and get them to pony up a key for your machine

    You might be able to salvage the key from the old drive - not sure though.
    Don't erase that drive just yet.
    Ive already tried the builder unsuccessfully - I never considered that the key may be salvageable...
      My Computer


  8. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #88

    adamgm said:
    Ive already tried the builder unsuccessfully - I never considered that the key may be salvageable...
    If the machine can still limp along - (you can boot it), then after your data is safe, try
    Showkey - Windows 10 Forums

    If you cannot boot the machine with the old drive, there is another way:
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    but ... there's a trick to using Showkey on that PEboot - I'll have to look around or ask the authors to chime in.
    The issue, as I understand it, is that the key shown in PEboot is not the one on your machine -it comes from the PEboot.

    I think you have to use the Retrieve key from backup option in Showkey when using it in the PEboot

    Try it whichever way works for you ... but do NOT post any key found.
    Always blank or erase the key info if you post any screenshots.
      My Computer


  9. Posts : 165
    Windows 10 Professional x64
       #89

    Considering you already installed Windows 10 on this machine, reinstalling on the same hardware should not ask you for a product key as long as you have internet access. MS' license servers should be able to track your license without further reference. I suppose it would still apply with a new HD (considered a minor hardware change). Anyway, it's still better to get the product key just in case, this is a new feature after all, and who knows to what extent it works...
      My Computer


  10. Posts : 16,325
    W10Prox64
       #90

    adamgm said:
    I had one - apparently the place that built the PC didn't put the sticker on, so I'm out windows as well.
    If the thing had W10 on it, and was activated, you just need to reinstall W10 and skip entering the key, if it asks for one. The MS servers will apply the Digital Entitlement. Changing a drive does not affect activation. Simply download the W10 ISO from MSTechBench - it will have both Home + Pro versions on it (just select the proper bitness). Install the version you had and it will auto-activate, if not immediately, after a couple of boots.

    That's the great thing about W10: once it has been activated on a system, the Digital Entitlement allows you to reinstall as many times as you want/need.
      My Computer


 

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