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#1
"One or more network protocols are missing on this computer"
I have a brand new HP 14-ac101ng with Windows 10 64 bit installed on it that refuses to connect to the internet with recourse to old school LAN cable; I do not have WIFI and I urgently need to get online as several deadlines are approaching. The error message I get is as follows:
"one or more network protocols are missing on this computer"
I have tried everything from the reinstallation of HP drivers to the installation of non-HP drivers which I allegedly did not have as well as following the guidlines as set down by by those who claim to know all about the matter on hand - all of the foregoing to no avail.
If someone has a bulletproof and unequivocal solution to this problem, I would be immensely grateful for your help.
And let me emphasise that I have done all there is of troubleshooting procedures. In other words, questions such as "have you tried....[A, B, or C]" are totally superfluous.
Kind regards,
D