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#1
Laptop has ever increasing crash issues
In january I started to experience sudden crashes on my laptop. It would happen when watching for example a youtube video, but also sometimes when launching the CMD or DxDiag from the start menu. In the beginning it was very rare that the laptop would crash, max 1-2 times per week at totally random times. But over the past months the problem has become worse. A month ago the laptop would crash about 2 times a day. During the last 7 days the issue got even worse. If the laptop now is in an loading screen, (in a game or when loading up documents) it may crash but not when playing or while typing. It crashes many times every day and when it does it also crashes the same way during boot up 4 times before the laptop is up running and just after the login it may also crash again. The crashes durin bootup happens after Lenovo loading screen but before the mouse marker and login screen appears.
When the crashes occur there is no BSOD or any warning, it just turns off immediately. Here is an image of the system logs (swedish)
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The DistributedCOM 10010 has been occuring constantly for the last months (no clue what it is) but may be cortana related. The last 10010 error is also the time of the first crash, and it was followed by 4 more crashes and 1 force shutdown when the system entered repair mode.
The laptop is about 10 months old.
If you need more info or something from the log translated just ask.
Was not able to attach the System log but will provide it via Mega if needed.
Last edited by oscar550; 25 May 2016 at 07:34.