1.    24 May 2016 #1
    Join Date : May 2016
    Posts : 2
    Windows 10

    Windows 10 infinite spinning dots before booting

    I have an HP Pavilion Notebook x64 running Windows 10. It worked perfectly until I changed the permissions of the user folder so that my account was able to access it. Then the computer shut off and is unable to be turned back on. It shows the windows logo and then it becomes stuck on a blue screen with white spinning dots, before even displaying the login screen. I am able to ctrl+alt+del but I am taken to a screen with only 3 options: WiFi, Ease of Access, and Power. Shift+Restart does not work and I am unable to reboot in safe mode. At one point, I was somehow able to log in and I attempted to revert all the permissions, then proceeded to restart to see if it worked. Apparently not as I am still rendered unable to access any information or programs on my computer. This computer is more than 3 years old and houses lots of valuable data I cannot lose. Please help!
      My System SpecsSystem Spec

  2.    25 May 2016 #2
    Join Date : Sep 2015
    London, UK
    Posts : 22
    Windows 10

    I can't really help you exactly with your own problem but I had a similar issue with Windows 10 because it would automatically download and install a driver that would cause the exact same problem (bootloop). No one could help me and my computer wasn't working.
    In the end it took me about a week of advanced voodoo to fix my issue, a very painful experience and absolutely no support from Microsoft even though Microsoft was causing the issue with their stupid automatic driver download.

    Now here's the part that can actually help you. If you download linux and put it in a USB stick or a Live CD, you can boot your laptop with Linux and save all your data in an external HDD.
    After all your data is safe, you can then format and retry to install Windows or to recover.

    That's what I had to do to solve my problem without losing any of my data. Hope it helps
      My System SpecsSystem Spec


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