Acer Windows 10 Startup Screen Lock. Please Help


  1. chillif1
    Posts : 1
    Windows 10
       New #1

    Acer Windows 10 Startup Screen Lock. Please Help


    Hi All.
    I purchased myself an Acer Aspire ES15 laptop in the black Friday deals last October. The laptop was running smoothly and quickly up until about February. Where one day when I turned it on, I seem to be locked in the startup screen. I had tried restarting the laptop on several occasions and unfortunatley this has not fixed the issue. I cant seem to type in my password. I won't be able to do a system restore or anything until I log in either so seems like I'm stuffed!
    Does anyone have an easy fix for this.
    Many Thanks
      My Computer
    Quote Quote

  3. alphanumeric
    Posts : 15,037
    Windows 10 IoT
       New #2

    There should be a key you can press on boot up to do the factory reset. You will most likely lose any files you have saved though. Turning it on and then immediately back off again (hold down the power button) 3 times in a row is supposed to automatically start it in the startup repair mode.

    https://www.tenforums.com/tutorials/2...dows-10-a.html
      My Computer
    Quote Quote

  4. alphanumeric
    Posts : 15,037
    Windows 10 IoT
       New #3

    Another option is to boot from your install media, and then do a repair this PC.
    Repair Install Windows 10 with an In-place Upgrade
      My Computer
    Quote Quote

 

  Related Discussions
I can change the lock screen image from Settings > Lock Screen without any problems and when I lock the computer my intended lock screen image is the one I chose, but when I boot the computer up or sign out the lock screen image is always some...
The lock screen background image is not working properly on startup. I have the lock screen set to show the spotlight image. When it starts it uses the same image. If I click the Windows button and "L" to lock it it will show a spotlight image. my...
After Upgrading to the new W10 platform download last weekend I now have the following issue: My sign in screen picture is no longer available. From the Lock Screen tab in settings I choose my own picture to display. The picture I have selected...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 10:13.
Find Us




Windows 10 Forums