1.    16 May 2016 #1
    Join Date : May 2016
    Posts : 1
    Windows 10 64-Bit

    Cannot use Start Button, get into settings and more.

    Hi all. So I recently just got my ASUS GL752VW laptop and haven't really done much to it. But yesterday, I decided I'd uninstall McAfee Security Center (I forgot the reason why) and went on to watch a movie on my laptop and knocked out while it was still on.

    In the morning, I tried playing some music from my laptop and noticed no noise was coming out. I decided to restart my laptop. Well, my laptop took so much longer to load, (Customized) lock screen went to default and I couldn't even get to my desktop. It was all black. No error message except Windows telling me to reinstall McAfee Security Center. I restart my laptop and now it starts up and everything seems normal (except the default lock and login screen) so I try to repersonalize both the lock and login screen. I can't because it says "This file does not have a program associated with it for performing this action. Please install a program or if one is already installed, create an associated in the Default Programs control panel".

    Here is where I noticed my laptop was getting funky. I tried using my start button but nothing happens when I click on it. After a while of trying to follow what the internet told me, I decided I wanted to just reset the laptop because I have barely anything on it anyways. I try to go into my Settings but nothing pops up. I can't get in Settings, use my start button or Cortana, personalize my lock and login screen, and the laptop keeps on telling me to reinstall McAfee Security Center.

    Sorry if this is a bit confusing but I'm also confused as well. Thank you in advanced for helping me out. If you need more info, I'd be happy to provide.

    I've tried looking for malware, none. Also used Windows Defender and it did not find anything. I used windows updater to find any problems but none.
      My System SpecsSystem Spec

  2.    16 May 2016 #2

    Welcome aboard, Luudu.

    As you have discovered, MacAfee is infamous for wrecking computers that try to uninstall it.

    I recommend that you re-install MacAfee Security Center. If everything works right, go online to find specific tools to remove it.
      My System SpecsSystem Spec


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