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Sansung S5 users -- Android update -- BACKUP PHONE !!!!!!
Hi there
Samsung S5 users on some networks (Vodafone and associated carriers) will find that after the 5.0 Android updates things like links in email / internet will fail with messages like "Vodafone update unexpectedly stopped" and the application will end.
Vodafone is of course 2,000,000% useless on their call centres.
What you need to do is whether or not you backed up first -- INSTALL KIES / KIES3 for Samsung S5 on your PC --it works on W10.
BACKUP your phone
Do a complete system reset
Restore.
Cheers
jimbo