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#1
PC will not boot up after upgrading to Win 10 & going back to 7
Hey guys I've been having this problem for a few days now and have no idea how to fix it T_T.
Anyways a couple of days ago my computer updated to Windows 10, I didn't like it and used the recovery option to go back to Windows 7. However it never made it as now it does not boot up at all. I am not the best with PCs, but this is what I have done so far:
- When I start my computer it does the black screen telling me to either start windows normally or do the systems repair. I've run the systems repair, but it does not find anything and the other options do not work as I do not have any restore points and so on because they were lost when I went to 10, and I literally went back to 7 in like 5 mins.
- When I do click start normally I get a blue screen which I will post below.
- Currently I am using the computer in Safe Mode which works, and it is worth noting in Safe Mode it is in Windows 7 so I presume it did downgrade but just does not load in normal mode.
- Yes I have checked the safe mode option, it is not on so it is not that.
- I tried reupgrading to Windows 10 (I do not care at this point I just want my PC to work), but that has not worked either as I cannot upgrade in Safe Mode.
- I ran a SFC SCANNOW thing, but it says it did not find anything wrong with the PC, same with the system recovery saying nothing.
- I spent 3 hours with a Microsoft technician who was not too helpful and basically said I need to wipe everything and do a back up by using a usb to store all my data. This is an option I would prefer to not do as it will take very long and I have to do it by copying and pasting in safe mode.
- My computer came with Windows 7 so I do not have a DVD to plop in and repair the damaged files. I have read somewhere this may be possible as a way to fix windows errors and cause no file loss, but I am unsure how to do it without the DVD and with safe mode not allowing updates.
- I also have reset the BIOS or something which had no effect.
- I have some pictures if that helps, but if there are some logs somewhere I can get that would assist someone in helping with my problem just tell me how to get it and I will try to post them.
- When I boot up
- Bluescreen
- Logs
Thus if anyone has an idea how to fix this I would greatly appreciate it! I have been stuck for days and cannot solve it myself, or even really know how to do a back up with a USB. Please let me know if you need any extra information and I will try my best.
Thanks so much guys and keep up the work!