"How do you want to open this file?" upon login


  1. Posts : 6
    Windows 10
       #1

    "How do you want to open this file?" upon login


    On about 5 computers in my department we are receiving the following message when users login:

    "How do you want to open this file?" upon login-20160512_085530.jpg

    I checked the registry and the startup folder and nothing.

    Any ideas??
      My Computer


  2. Posts : 17,661
    Windows 10 Pro
       #2

    It's most probably trying to open a PDF file, judging by the fact that Adobe Reader is shown as first choice. To find out which file it is, select Adobe Reader and click OK. If nothing happens, sign out / sign in and this time select Internet Explorer.

    It's then easier to stop that file trying to open when you know which file it is.
      My Computer


  3. Posts : 6
    Windows 10
    Thread Starter
       #3

    I tried that and nothing ever opens. I tried with each application.



    Kari said:
    It's most probably trying to open a PDF file, judging by the fact that Adobe Reader is shown as first choice. To find out which file it is, select Adobe Reader and click OK. If nothing happens, sign out / sign in and this time select Internet Explorer.

    It's then easier to stop that file trying to open when you know which file it is.
      My Computer


  4. Posts : 42,734
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4
      My Computers


  5. Posts : 6
    Windows 10
    Thread Starter
       #5

    Didn't work. When I click on process explorer it closes the Open with dialog box.


    dalchina said:
      My Computer


  6. Posts : 42,734
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #6

    Have you worked thru the section before labelled 27?
    Autoruns (free) is a good tool to examine start entries - you can search them all.
      My Computers


  7. Posts : 6
    Windows 10
    Thread Starter
       #7

    I was able to figure out that this is the file that it's looking for but I can't find it in task manager or the registry to delete it. UGH!

    "How do you want to open this file?" upon login-capture.png
      My Computer


  8. Posts : 42,734
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #8

    http://answers.microsoft.com/en-us/w...9-5c4538cc1593

    Read down ignoring all the instructions until you get to

    I've found where the rthdvcpl.exe program is being started.
    Lenovo has added a scheduled task.
    So if you want to maintain all your programs when upgrading to W10 and want to solve the popup box, you can access your system scheduled tasks and disable the one named "realtekHDAudio" that is calling "c:\program files\realtek\audio\hda\rthdvcpl.exe -s".
    Just go to Control Panel/Administrative Tools/Task Scheduler and disable it.
    Hope it helps.


    Is yours a Lenovo? Often helps to complete your system specs..
      My Computers


  9. Posts : 6
    Windows 10
    Thread Starter
       #9

    That worked great - that was the problem - task scheduler. Thank you!!!!

    And yes, I have a Lenovo but I didn't complete the system specs because my department has multiple brands.




    dalchina said:
    http://answers.microsoft.com/en-us/w...9-5c4538cc1593

    Read down ignoring all the instructions until you get to

    I've found where the rthdvcpl.exe program is being started.
    Lenovo has added a scheduled task.
    So if you want to maintain all your programs when upgrading to W10 and want to solve the popup box, you can access your system scheduled tasks and disable the one named "realtekHDAudio" that is calling "c:\program files\realtek\audio\hda\rthdvcpl.exe -s".
    Just go to Control Panel/Administrative Tools/Task Scheduler and disable it.
    Hope it helps.


    Is yours a Lenovo? Often helps to complete your system specs..
      My Computer


  10. Posts : 42,734
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #10

    Great-- I'd come across that in looking at possible causes.
      My Computers


 

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