PC Issue

redondo562 · 09 May 2016

Need advice from you guys
So I decided to do a system restore(factory settings) on my computer last night, and when I hit the restore button, the computer restarted but never finished the restore process. The monitor was blacked out, and the pc kept restarting itself, I think. couldnt tell cuz the screen was black. And it was like this for about 6hrs, until there was a power outage for about fraction of a second. So hit the power button, and nothing came on the screen.
so what do you guys think?

dalchina · 09 May 2016

Hi, I'm guessing you've got a desktop as you haven't completed your system specs.
System Specs - Fill in at Ten Forums - Windows 10 Forums

I'd run chkdsk on your disk on each partition before going any further.
You could use a boot disk to do that. (One is available from this forum - see top of Software and Apps section.

What OS did your PC come with?
Why are you restoring to factory settings? (E.g. return to old os 'cos I don't like Win 10 - or maybe it came with Win 10).
If you want Win 10 back on it, you can simply do a clean install. It will activate automatically, and not have trialware etc like restoring to factory settings.