Can't see cursor on startup screen


  1. SaggyMaggyPoo
    Posts : 255
    Win 10 64bit
       New #1

    Can't see cursor on startup screen


    This is happening on 2 laptops. Both have a startup screen with options of W10 and W10 Safe Mode.

    After upgrading to W10 the cursor does not show for selection between the options. It is still possible to move over the mouse or touchpad and move from one option to the other, but it's a bit hit and miss.

    We had the same startup options in W8.1 and no problems with the cursor so it's definitely W10 related.

    Any suggestions?
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  3. RWOne
    Posts : 505
    Windows 10 Pro (Mix of Builds) / Linux Mint
       New #2

    Keyboard working?

    Tab and enter, once into 10, check touchpad drivers ...
      My Computer
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  4. SaggyMaggyPoo
    Posts : 255
    Win 10 64bit
    Thread Starter
       New #3

    RWOne said:
    Keyboard working?

    Tab and enter, once into 10, check touchpad drivers ...
    Yes, I can use tab key or arrow keys to move between different options. The touchpad and mouse are partially working, I just can't see the cursor onscreen. Touchpad and mouse work perfectly well everywhere else so not sure how it could be a driver problem?
      My Computer
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