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#1
Windows 10 startup problem
Hi all, i really hope you can help me out. I was running w 8.1 on my Acer E-15 Start laptop, i kept getting popups asking me to download w10 for free. Eventually i did. It worked ok for about 1 week, then when i switched my laptop on, it went from the Acer load screen to the windows user-sign in screen. The screen just shows the person icon with USER below this and the sign in box below these 2. There is the windows icon to the right of these and at the bottom right is a small box with what looks like the internet access icon, aclock icon and the power button icon. The problem is, nothing will click to move off this screen. When i first downloaded w10, the screen saver came up before this page, now it just goes straight to this page. I have tried CTRL/ALT/DEL, CTRL/SHIFT/DEL, but nothing helps to move from this screen. The only thing that i can do is power the machine off via the power button. I am a complete pc novice, so any help at all will be very much appreciated. Thanks Chris.