Laptop won't work after system reboot

Jayryan29 said:

Ok so basically massive crisis: I wanted to restart my whole laptop back to factory settings, within doing so I waited and I waited and it got to 99% and was stuck there for 3 hours, when I come back to check it was just a black screen so I turned my laptop off forcefully. Now when I turn it back on, my HP logo comes up then the Windows logo with the spinning dots, then it goes black and does the same thing over and over. Please help as I don't know what to do!

Hi Jayryan and welcome to Tenforums.

Please boot into Advanced Options, (option #6, simulating a failed boot 3x), and try the Startup Repair that way.

If all else fails, you could grab the W10 ISO from MSTechBench and do a clean install.

Jayryan29 said:

Yeah but how do I boot into advanced options if my laptop won't work? I can't physically get into my laptop it's stuck on the startup

You purposely fail the boot-up process 3x: When the Windows logo appears, hold down your power button to shut the computer off. Do this three times, and the fourth time Windows should boot into the advanced options. It's in Step 6 of the link I gave you.

Jayryan29 said:

Mother of Lord! It worked, my laptop is now fully reset, and it's fully functional! Thanks a bunch!

Great to hear! Please mark the thread as solved.