windows update wanted restart, now no login screen

Page 1 of 3 123 LastLast

  1. Posts : 33
    Windows 10 Home, Windows 7 Home Premium
       #1

    windows update wanted restart, now no login screen


    this morning a message that windows needed to restart to install an update appeared. I restarted the pc, all went well until the system hung at the splash screen before the login. I have tried powering off and restarting, but I'm still stuck at the splash screen, which changes video resolution twice, has the disk light on solid for about 20 seconds then nothing.

    any ideas how to finish the boot?
    thanks in advance
      My Computer


  2. Posts : 305
    Windows 10
       #2

    Vega, turn off your rig and unplug it. If it's a laptop, remove the battery. Hold the power button for one minute and see if it will start properly.

    If that doesn't work, restart but hold the shift key down the entire time (Don't tap it repeatedly, just hold it down). That should take you into a trouble-shooting menu.

    If that doesn't work, restart while holding down the Shift Button. If you can get to the Power Button in the bottom left, that will give you some Safe Mode options.

    And believe it or not, you might solve your problem by starting your computer and walking away. It might just need a while to get the update working properly.
      My Computer


  3. Posts : 33
    Windows 10 Home, Windows 7 Home Premium
    Thread Starter
       #3

    thanks for the reply
    I managed to get to the troubleshooting menu, and selected safe mode, that just gave me a blank screen. next I selected repair startup problems, it said successful, but the system still hangs on the splash screen.

    anything else I should try in the troubleshooting menu?
      My Computer


  4. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #4

    vega said:
    thanks for the reply
    I managed to get to the troubleshooting menu, and selected safe mode, that just gave me a blank screen. next I selected repair startup problems, it said successful, but the system still hangs on the splash screen.

    anything else I should try in the troubleshooting menu?
    Please just briefly describe what do you see on the splash screen.
    Do you have a background picture and a cursor that can be moved around, but no box to enter password ?

    If that is what you see, press Ctrl key.
      My Computer


  5. Posts : 33
    Windows 10 Home, Windows 7 Home Premium
    Thread Starter
       #5

    just the blue screen with the windows logo and the spinner
      My Computer


  6. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #6

    vega said:
    just the blue screen with the windows logo and the spinner
    Will pressing Ctrl + Alt + Del same time do anything ?
      My Computer


  7. Posts : 33
    Windows 10 Home, Windows 7 Home Premium
    Thread Starter
       #7

    thanks,
    the mouse and keyboard were unresponsive.

    I gave up, and did a restore of an acronis backup, the reason i didn't want to do this is it was pre clean install. the upgrade was giving me a lot of problems so I went and did a reset pc. I spent the entire day yesterday, and about half of the day before reinstalling and configuring software and configuring the system.

    thanks again
      My Computer


  8. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #8

    So, you are back in business ?
      My Computer


  9. Posts : 33
    Windows 10 Home, Windows 7 Home Premium
    Thread Starter
       #9

    yes, and will likely have to do a reset pc, and reinstall everything again ............

    for some reason the restored win10 pre reset is running better now than before, strange .........
      My Computer


  10. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #10

    vega said:
    yes, and will likely have to do a reset pc, and reinstall everything again ............

    for some reason the restored win10 pre reset is running better now than before, strange .........
    Why do a reset if it is running nicely now ?

    Anyway, perhaps you should mark your thread as Solved.
    Thank you.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 13:09.
Find Us




Windows 10 Forums