run scanpst

Jackhandle · 03 Apr 2016

I have serious problems.

1. I can't get access to app data it is denied yet I am the only administrator on the computer. I keep getting access denied on quite a few things since upgrading from Win 7.

2. I have just been told to run inbox scanpst as my outlook has just failed (2007 Enterprise)

I desperately need to fix outlook quickly as I have hundreds of membership applications to confirm within the next seven days and am also expecting another hundred or so applications to come in during the next day or so.

If need be I will reinstall everything from scratch on a new SSD which will take me many days of very hard work, but do I have to pay for a new version of Win10. If not how do I get it. If I take this route how can I get to my Outlook data file when access is denied?

dalchina · 03 Apr 2016

Hi, if you're desperate with your email and have no alternative, you may prefer to roll back to Win 7 for now, as it may not be easy to fix your problems (1) without risk and difficulty and time. You can do that if you upgraded within the last 30 days.

Of course there's a risk in both upgrading and rolling back as these are big changes. You should always use disk imaging to protect your data, your PC, your sanity and save time, and be able to restore your PC to a previously working state without technical help. Many here recommend Macrium Reflect (free) + external storage + boot medium.

For example, if you image what you have now, roll back to '7, image that, you can swap back and forwards or upgrade to '10 again- as you wish- whilst trying to solve your Win 10 upgrade problems. But most here would strongly recommend starting with a clean install (and solving any driver issues) and then you can use a Laplink program (see below) to transfer your programs and data. Much much more reliable.

It's not normal to have permissions problems after upgrading- there used to be quite a few reports of this:
just search this forum for "permissions problems" (for example) using the search box at the top. E.g.

Permissions Issues - You do not currently have permission to ... - Windows 10 Forums
Solved Windows 10: You don't have permission to save in this location..... - Windows 10 Forums
Solved Windows 10 says I don't have permission to save anything. - Page 4 - Windows 10 Forums

just to give some idea.

If need be I will reinstall everything from scratch on a new SSD which will take me many days of very hard work, but do I have to pay for a new version of Win10.
Once Win 10 has been activated on a PC, you should be able to change the drive and have it automatically reactivate. Worst case you call MS activation.

Note: to transfer your programs and settings from one PC to another, or one build to another, Laplink's products are very good.. I've used them 3 times with some 95% + success with over 300 programs installed. Massive time saver.

Your programs (most of them) are transferred from a compressed image from your old PC and installed automatically on your new PC, many with the license code applied. It deals with dependencies like .Net framework and visual C++ runtimes quite well and identifies what it can't transfer. You can select what is to be transferred. Using a disk image of your old build is a very neat way.

Ztruker · 04 Apr 2016

Take ownership of the Appdata folder and it's sub-folders. Easiest way is to add it to the right click Context Menu:

Take Ownership - Add to Context Menu in Windows 10 - Windows 10 Forums

Edit: I checked mine and I am the owner so this is a safe action to take.